Sustainability in the Fashion Industry PDF Free Download

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Sustainability in the Fashion Industry PDF Free Download

Sustainability in the Fashion Industry PDF free Download. Think more deeply and widely.

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Politecnico di Torino
Corso di Laurea Magistrale in Ingegneria Gestionale (Management Engineering)
A.a. 2021/2022
Sessione di Laurea Ottobre 2022
Sustainability in the Fashion
Industry
An empirical analysis of the influence of certified eco-labels on
consumer behavior
Relatore:
Candidato:
Luigi Benfratello
Greta Spampinato
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Acknowledgements
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Table of Contents
Abstract ...................................................................................................................................... 7!
Introduction ................................................................................................................................ 8!
1.!Theory of Sustainability: insight into Corporate Social Responsibility and Circular
Economy ................................................................................................................................... 10!
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2.!Textile Industry: challenges and future sustainable actions ............................................ 15!
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3.!How companies react to Sustainability ............................................................................ 23!
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4.!Methodology .................................................................................................................... 39!
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5.!Results .............................................................................................................................. 43!
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6.!Discussion ........................................................................................................................ 68!
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7.!Conclusion ....................................................................................................................... 73!
References ................................................................................................................................ 75!
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DH!
1. Theory of Sustainability: insight into Corporate Social
Responsibility and Circular Economy
1.1 A definition of Sustainability
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2+:'+/)0-!e^X-.,!)0!0&0,.)/.G)'),3i_?!"H""f6!!
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1.2 Circular Economy and its applications
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1.3 Corporate Social Responsibility: definitions and practical implications
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Figure 1: Stages of the textile product life cycle and impacts; Source: Pruzan-Jorgensen P. M., Sustainability in
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3.3 The challenge of Greenwashing
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,.*+!:.2,!)/!82++/$.0-)/8?!,-./!,%!1%=:'+,+'3!1-./8+!,-+)2!:2%(&1,06_!e9+)h*?!"H"Df6!
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3.4 Definition and classification of eco-labels
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5)2=0!5%''%$!0:+1)5)1!2+:%2,)/8!8&)(+')/+0!./(!+M,+2/.'!%28./)[.,)%/0!.2+!)/<),+(!,%!.&(),!,-+=?!
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Figure 2: Classification of CSR labels; Source: “Social and Eco-labelling of Textile and Clothing Goods as
Means of Communication and Product Differentiation
!
o Type 1L!0&1-!'.G+'0!^2+5+2!,%!,-+!+/<)2%/=+/,.'!d&.'),3!%5!.!:2%(&1,!1%=:.2+(!$),-!,-+!
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o Type 2: ,-+0+!.2+!+/<)2%/=+/,.'!1'.)=0!=.(+!G3!=./&5.1,&2+20!./(!()0,2)G&,%20!.G%&,!
0:+1)5)1!5+.,&2+0!%5!,-+!:2%(&1,!eS.'.22.8.!S.''.0,+8&)?!"HH"f6!
o Type 3: '.G+'0!%5!,-)0!,3:+!:2%<)(+!^d&./,)5)+(!)/5%2=.,)%/!.G%&,!:2%(&1,0!G.0+(!%/!
)/(+:+/(+/,!<+2)5)1.,)%/_!eS.'.22.8.!S.''.0,+8&)?!"HH"f?!G&,!,-+2+!)0!'),,'+!+M:+2)+/1+!
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Figure 3: Comparison of ISO labels; Source: “Social and Eco-labelling of Textile and Clothing Goods as
Means of Communication and Product Differentiation”
!
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Figure 4: The most common eco-labels, with a geographical classification; Source: “Social and Eco-labelling
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Figure 5: The most common eco-labels for the textile and clothing industry; Source: “Social and Eco-labelling
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3.5 Eco-labels in the clothing industry: success factors and pitfalls
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3.6 A literature review on effectiveness of eco-labels as green marketing
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4. Methodology
4.1 Questionnaire
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gen attitudine_all = (attitudine_consumatore1 + attitudine_consumatore2) /2
!
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!
Table 1: Aggregating variables
Group/Section
Aggregating variable
Formula
attitudine_consumatore* attitudine_all (attitudine_consumatore1+attitudine_consumatore2)/2
intenzione_acquisto* intenzione_all (intenzione_acquisto1+intenzione_acquisto2+intenzione_acquisto
3)/3
disponibilità_apagare* disponibilità_all (disponibilità_apagare1+disponibilità_apagare2)/2
consapevolezza_impatto* consapevolezza_all
(consapevolezza_impatto1+consapevolezza_impatto2+consapevole
zza_impatto3+consapevolezza_impatto4)/4
conoscenza_label* conoscenza_all (conoscenza_label1+conoscenza_label2+conoscenza_label3)/3
!
RC!
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Table 2:Demographics' results
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X-+/!'%%*)/8!.,! ,-+! <.2).G'+0! ^+(&1.[)%/+_!./(!^:2%5+00)%/+_?!:)+!1-.2,0! )/! Figure 9!./(!
Figure 10!=.3!()0:'.3!,-+!2.$!()0,2)G&,)%/!:2%:+2'36!O2%=!,-+=?!),!)0!1'+.2!-%$!0%=+!1'.00+0!
.=%/8!,-+!'+<+'0!%5!+(&1.,)%/!./(!,3:+!%5!:2%5+00)%/0!.2+!/%,!0)8/)5)1.,)<+?!)/!,+2=0!%5!/&=G+2!
%5!2+0:%/(+/,06!A-)0!)0!,-+!2+.0%/!$-3?!5%2!,-+!5&,&2+!:&2:%0+0!%5!,-+!./.'30)0?!,-+0+!82%&:0!
$)''!G+!)/1%2:%2.,+(!,%!%,-+2!'.28+2!82%&:0?!.0!0-%$/!)/!,-+!0+1%/(!:)+!1-.2,!,%!,-+!2)8-,!)/!
Figure 9!./(!Figure 106!
^T%,,%2.,%! ()! 2)1+21._! eD6DClf! )0! =+28+(! $),-! ^7.&2+.! =.8)0,2.'+_?! $-)'+! ^O%2=.[)%/+!
:2%5+00)%/.'+!)/,+2=+()._!)0!h%)/+(!,%!^F1&%'.!=+()._!e"6"Nl!./(!D6Ul!2+0:+1,)<+'3f?!5%2!,-+!
<.2).G'+!^+(&1.[)%/+_6!!
#/0,+.(?! 5%2! ,-+! <.2).G'+! ^:2%5+00)%/+_?! ^I.0.')/8%t._?! ^T)0%11&:.,%_?! ^j+00&/.! (+''+!
:2+1+/(+/,)_!./(!^4+/0)%/.,%_!1./!G+!)/1%2:%2.,+(?!.0!,-+3!2+:2+0+/,!H6PUl?!D6DCl?!D6QQl?!
D6Ul!2+0:+1,)<+'36!!
A-+0+!/+$!.882+8.,+(!1'.00+0!$)''!G+!&0+(!)/!,-+!5%''%$)/8!,+0,0!%/!)/(+:+/(+/1+?!=+./0!./(!
=+()./0g!+d&.'),36!!
!
RU!
!! !
Figure 8: Education pie chart-original vs aggregated.
!
O%2!$-.,!1%/1+2/0!education?!,-+!%2)8)/.'!:)+!1-.2,!0-%$0!,-.,!CN6QRl!%5!2+0:%/(+/,0!.,,+/(+(!
-)8-!01-%%'!eWQ!%G0+2<.,)%/0f?!CH6QCl!8%,!.!=.0,+2g0!(+82++!eQ"!%G0+2<.,)%/0f!./(!"P6RRl!.!
G.1-+'%2g0!ePC!%G0+2<.,)%/0f6!4+%:'+!$-%!.,,+/(+(!:2%5+00)%/.'!01-%%'0!.2+!N!e"6"Nlf?!$-)'+!
,-%0+!$-%!.,,+/(+(!%/'3!,-2++!3+.20!%5!=)(('+!01-%%'!.2+!D6Ul!eR!%G0+2<.,)%/0f6!4%0,B82.(&.,+(!
(%1,%2.'!2+0+.21-+20!.2+!D6DCl!%5!,-+!,%,.'!eC!:+%:'+f6!!
!
! !
Figure 9: Professions pie chart-original vs aggregated
!
>%2+%<+2?!5%2!$-.,!1%/1+2/0!,-+!type of occupation?!,-+!%2)8)/.'!:)+!1-.2,!)/()1.,+0!,-.,!=%2+!
,-./!-.'5!2+0:%/(+/,0!.2+!1&22+/,'3!+=:'%3+(!eNH6DUl!%2!DNH!%G0+2<.,)%/0f?!$-)'+!CR6UWl!%5!
,-+=!.2+!0,&(+/,0!eW"!:+%:'+f6!@/+=:'%3+(!:+%:'+!.2+!C!eD6DClf!./(!2+,)2+(!%/+0!.2+!R!eD6Ulf6!!
!
5.2 Attitude towards the company
A-+! =+./! %5! “attitudine_all”! )0! R6HP! ./(! ),0! =+()./! eUHl! :+21+/,)'+f! )0! R?! $-)1-! 0-%$! .!
8+/+2.'?!:%0),)<+!.,,),&(+!%5!1%/0&=+20!,%$.2(0!1%=:./)+0!=.*)/8!&0+!%5!1+2,)5)+(!+1%B'.G+'06!
Dottorato di ricerca Formazione professionale interme
Laurea magistrale Laurea triennale
Scuola media Scuola superiore
Casalingo/a Disoccupato
Nessuna delle precedenti Occupato
Pensionato Studente
Nessuna delle precedenti Occupato
Studente
!
RN!
#,! =+./0! ,-.,! 2+0:%/(+/,0! 8+/+2.''3! (+<+'%:! :%0),)<+! 5)2=g0! :+21+:,)%/! $-+/! 1'%,-)/8!
1%=:./)+0!&0+!+1%B'.G+'0!,%!1%==&/)1.,+!,-+)2!0&0,.)/.G)'),3!+55%2,06!
O%2!,-+!:&2:%0+!%5!,-)0!./.'30)0?!<.'&+0!G+'%$!"6U!-.<+!G++/!.882+8.,+(!,%!,-+!82%&:!%5!+55+1,)<+!
"6U!<.'&+0?!,%!8.)/!=%2+!0)8/)5)1./1+!)/!2+0&',06!
!
X-+/!1%/0)(+2)/8!1%/0&=+2g0!.,,),&(+!$),-!2+0:+1,!,%!gender?!0%=+!()55+2+/1+0!.2)0+!G+,$++/!
=+/!./(!$%=+/6!#/!5.1,?!$%=+/!e=+./!w!R6DRf!0++=!,%!-.<+!.!=%2+!:%0),)<+!.,,),&(+!,%$.2(0!
,-+!&0+!%5!1+2,)5)+(!+1%B'.G+'0!,-./!=+/!e=+./!C6WRf6!E5,+2!-.<)/8!:+25%2=+(!.!1-)!0d&.2+(!,+0,?!
),! )0! :%00)G'+! ,%! 0,.,+! ,-.,! ,-+! /&''! -3:%,-+0)0! %5! )/(+:+/(+/1+! G+,$++/! ^8+/+2+_! ./(!
^.,,),&()/+b.''_!=&0,!G+!2+h+1,+(?!.0!,-+!:B<.'&+!)0!0.027!x!H6HU!e,.*+/!.0!.':-.!0)8/)5)1./1+!
'+<+'f6!7+<+/+g0!,+0,!%/!+d&.'),3!%5!<.2)./1+0!2+<+.'0!,-.,!,-+!/&''!-3:%,-+0)0!1./!G+!.11+:,+(!
.0!,-+!:B<.'&+!)0!H6N!v!H6HU6!>%2+%<+2?!,-+!,$%B0.=:'+!,B,+0,!1%/5)2=0?!$),-!.!:B<.'&+!%5!0.04!
x!H6HU?!,-.,!,-+!=+./0!%5!,-+!,$%!0&G82%&:0!.2+!/%,!+d&.'6!#/0,+.(?!,-+!Y2&0*.'BX.'')0g!+d&.'),3B
%5B:%:&'.,)%/0!2./*!,+0,?!$%2*)/8!%/!=+()./0g!+d&.'),3?!8)<+0!.!:B<.'&+!%5!0.02L!G+)/8!'%$+2!
,-./!H6HU?!,-+!/&''!-3:%,-+0)0!%5!=+()./0g!+d&.'),3!=&0,!G+!2+h+1,+(!.0!$+''6!!
!
X-+/!1%/0)(+2)/8!,-+!0,2.,)5)1.,)%/!5%2!age groups?!,-+2+!0++=!,%!G+!/%!0)8/)5)1./,!()<+28+/1+06!
A-+!1-)!0d&.2+(!,+0,!%5!)/(+:+/(+/1+!G+,$++/!^+,c_!./(!^.,,),&()/+b.''_!8.<+!.!:B<.'&+!%5!H6DP!
./(!,-+!/&''!-3:%,-+0)0!1.//%,!G+!2+h+1,+(!$),-!H6HU!.':-.6!7+<+/+g0!,+0,!8)<+0!.!:B<.'&+!%5!
H6HN?!0-%$)/8!,-.,!<.2)./1+0!1./!G+!1%/0)(+2+(!+d&.'6!;%$+<+2?!8)<+/!,-.,!.8+!82%&:0!.2+!=%2+!
,-./!,$%?!,B,+0,!1.//%,!G+!:+25%2=+(?!G&,!),!)0!0&G0,),&,+(!G3!,-+!%/+B$.3! Ej`pE?! $-)1-!
1%/,.)/0!./!E/.'30)0!%5!p.2)./1+06!K+0&',0!0-%$!,-.,!,-+!:B<.'&+!e42%G!v!Of!%5!Ej`pE!,+0,!
G+,$++/!,-+!.8+!82%&:0!)0!H6CPL!),!)0!-)8-+2!,-./!H6HU!./(!)/!,&2/?!,-+!/&''!-3:%,-+0)0!%5!=+./0!
+d&.'),3!1.//%,!G+!2+h+1,+(6!#/0,+.(?!,-+!Y2&0*.'BX.'')0g!+d&.'),3B%5B:%:&'.,)%/0!2./*!,+0,!1./!
G+!(%/+!./(!),0!:B<.'&+!)0!H6RL!,-+!/&''!-3:%,-+0)0!%5!=+()./0g!+d&.'),3!=&0,!G+!.11+:,+(6!E''!
.8+!82%&:0!0++=!,%!G+!+d&.'!$),-!2+0:+1,!,%!^.,,),&()/+b.''_6!j%,+!,-.,!5%2!,-)0!./.'30)0!,-+!
82%&:!%5!:+%:'+!.8+(!'+00!,-./!DQ!-.0!G++/!+M1'&(+(6!!
!
I%/0&=+2!.,,),&(+!0-%$0!0)8/)5)1./,!()<+28+/1+0!$),-!2+0:+1,!,%!education level!82%&:06!A-+!
1-)!0d&.2+(!,+0,!%5!)/(+:+/(+/1+!G+,$++/!^)0,2&[)%/+_!./(!^.,,),&()/+b.''_!8.<+!.!:B<.'&+!%5!
0.003! ./(! ,-+! /&''! -3:%,-+0)0! =&0,! G+! 2+h+1,+(! $),-! .':-.! w! H6HUL! ,-+0+! ,$%! <.2).G'+0! .2+!
(+:+/(+/,6!7+<+/+g0!,+0,!8)<+0!.!:B<.'&+!%5!H6HW?!0-%$)/8!,-.,!<.2)./1+0!1./!G+!1%/0)(+2+(!
+d&.'6!E'0%?!+(&1.,)%/!'+<+'0g!82%&:0!.2+!=%2+!,-./!,$%!./(!,B,+0,!1.//%,!G+!:+25%2=+(?!G&,!),!
)0!2+:'.1+(!G3!%/+B$.3!Ej`pE!,+0,6!K+0&',0!0-%$!,-.,!,-+!:B<.'&+!e42%G!v!Of!G+,$++/!,-+!
!
RP!
82%&:0!)0!0.0002?!0-%$)/8!,-.,!=+./0!%5!,-+!0&G0.=:'+0!1.//%,!G+!1%/0)(+2+(!+d&.'6!#/0,+.(?!
,-+!Y2&0*.'BX.'')0g!+d&.'),3B%5B:%:&'.,)%/0!2./*!,+0,!1./!G+!(%/+!./(!),0!:B<.'&+!)0!0.0005L!,-+!
/&''!-3:%,-+0)0!%5!=+()./0g!+d&.'),3!=&0,!G+!2+h+1,+(6!
`/+B$.3!Ej`pE!,+0,!:2%<+(!,-.,!=+./0!.2+!/%,!+d&.'?!G&,!),!)0!)=:%2,./,!,%!&/(+20,./(!$-)1-!
82%&:0! -.<+! .! 0,.,)0,)1.''3! 0)8/)5)1./,! ()55+2+/1+! ,-2%&8-! :%0,! -%1! ,+0,06! The pairwise
comparisons of means with equal variances?!&0)/8!,-+!A&*+3!=+,-%(!,%!1%22+1,!:B<.'&+0?!)0!
&0+(!,%!,-)0!:&2:%0+6!F)M!1%=:.2)0%/0!.=%/8!+(&1.,)%/!'+<+'!82%&:0!.2+!(%/+6!A$%!1%/,2.0,0?!
“Scuola superiore vs Laurea magistrale o Dottorato_! ./(! “Scuola superiore vs Laurea
triennale”?!$+2+!,-+!=%0,!0)8/)5)1./,?!$),-!:B<.'&+0!%5!0.006!./(!about zero?!2+0:+1,)<+'36!
A-)0!=+./0!,-.,!,-+!82%&:!%5!:+%:'+!$-%!.,,+/(+(!-)8-!01-%%'!0-%$0!,-+!82+.,+0,!e/+8.,)<+f!
()55+2+/1+!$),-!2+0:+1,!,%!,-%0+!$-%!8%,!.!(+82++?!G%,-!G.1-+'%2g0!./(!=.0,+2g0?!$),-!,-+!'.,,+2!
0-%$)/8!.!G+,,+2!.,,),&(+!,%$.2(0!5.0-)%/!1%=:./)+0!$-)1-!&0+!1+2,)5)+(!+1%B'.G+'06!J<+/!,-+!
1%/0,2.0,! ^F1&%'.! 0&:+2)%2+! <0! O%2=.[)%/+! )/,+2=+()._! )0! -)8-! eBH6URf?! G&,! ,-+! ,+0,! )0! /%,!
1%/5)(+/,!)/!2+h+1,)/8!,-+!/&''!-3:%,-+0)0?!(&+!,%!.!-)8-!<.2)./1+!./(!5+$!%G0+2<.,)%/06!
!
!
Table 3: Contrasts for education level
!
#/!,-+!+/(?!$-+/! 1%/0)(+2)/8! 1%/0&=+2g0! .,,),&(+! $),-!2+0:+1,!,%!-)0!profession?!,-+0+!,$%!
<.2).G'+0!0++=!)/(+:+/(+/,?!.0!0-%$/!G3!,-+!2+'.,+(!1-)!0d&.2+(!,+0,!G+,$++/!^:2%5+00)%/+_!
./(!^.,,),&()/+b.''_?!$),-!.!:B<.'&+!%5!H6RQ6!A-+!/&''!-3:%,-+0)0!=&0,!G+!.11+:,+(!$),-!.':-.!
w! H6HU6! #,! )0! 12&1).'! ,%! &/(+2')/+! ,-.,! 0,&(+/,0?! +=:'%3+(! :+%:'+! ./(! ^+<+23,-)/8! +'0+_! .2+!
1%/0)(+2+(!.0!0&G0.=:'+06!7+<+/+g0!,+0,!8)<+0!.!:B<.'&+!%5!H6UW?!0-%$)/8!,-.,!<.2)./1+0!1./!G+!
1%/0)(+2+(!+d&.'6!S)<+/!,-.,!:2%5+00)%/0g!82%&:0!.2+!,-2++?!,B,+0,!1.//%,!G+!:+25%2=+(6!A-&0?!),!
)0!0&G0,),&,+(!G3!,-+!%/+B$.3!Ej`pE!,+0,?!$-%0+!2+0&',0!0-%$!,-.,!,-+!:B<.'&+!e42%G!v!Of!
G+,$++/!,-+!:2%5+00)%/!1.,+8%2)+0!)0!H6QCL!=+./0!%5!,-+!0&G0.=:'+0!=&0,!G+!1%/0)(+2+(!+d&.'6!
#/0,+.(?!,-+!Y2&0*.'BX.'')0g!+d&.'),3B%5B:%:&'.,)%/0!2./*!,+0,!1./!G+!(%/+!./(!),0!:B<.'&+!)0!
H6PCL!,-+!/&''!-3:%,-+0)0!%5!=+()./0g!+d&.'),3!=&0,!G+!.11+:,+(6!;+2+?!0&G82%&:0!(%!/%,!:2+0+/,!
()55+2+/1+0!$),-!2+0:+1,!,%!^.,,),&()/+b.''_6!!
!
RQ!
5.3 Purchase intention
A-+!=+./!%5!“intenzione_all”!)0!C6U"!./(!),0!=+()./!eUHl!:+21+/,)'+f!)0!C6NP?!$-)1-!0&88+0,0!
./! %<+2.''! :%0),)<+! :&21-.0+! )/,+/,)%/! %5! 1%/0&=+20! ,%$.2(0! 1'%,-)/8! ./(! .11+00%2)+0! $),-!
1+2,)5)+(!+1%B'.G+'06!A-)0!)/()1.,+0!,-.,!=%0,!2+0:%/(+/,0!$+2+!$)'')/8!,%!G&3!5.0-)%/!),+=0!
$),-!.!1+2,)5)+(!+1%B'.G+'6!!
E8.)/?!5%2!,-+!:&2:%0+!%5!,-)0!./.'30)0?!<.'&+0!G+'%$!"6U!-.<+!G++/!.882+8.,+(!,%!,-+!82%&:!%5!
+55+1,)<+!"6U!<.'&+0?!,%!8.)/!=%2+!0)8/)5)1./1+!)/!2+0&',06!
!
93!1%/0)(+2)/8!gender?!/%!0)8/)5)1./,!()55+2+/1+0!.2)0+!G+,$++/!=+/!./(!$%=+/6!E5,+2!-.<)/8!
:+25%2=+(!.!1-)!0d&.2+(!,+0,?!),!)0!:%00)G'+!,%!0,.,+!,-.,!,-+!/&''!-3:%,-+0)0!%5!)/(+:+/(+/1+!
G+,$++/!^8+/+2+_!./(!^)/,+/[)%/+b.''_!=&0,!G+!.11+:,+(?!.0!,-+!:B<.'&+!)0!H6DP!v!H6HU!e,.*+/!
.0! .':-.f6! 7+<+/+g0! ,+0,! %/! +d&.'),3! %5! <.2)./1+0! 2+<+.'0! ,-.,! ,-+! /&''! -3:%,-+0)0! 1./! G+!
.11+:,+(?!.0!,-+!:B<.'&+!)0!H6UW!v!H6HU6!
>%2+%<+2?!,-+!,$%B0.=:'+!,B,+0,!0-%$0?!$),-!.!:B<.'&+!%5!H6QC!v!H6HU?!,-.,!,-+!=+./0!%5!,-+!
,$%! 0&G82%&:0! .2+! +d&.'6! #/0,+.(?! ,-+! Y2&0*.'BX.'')0g! +d&.'),3B%5B:%:&'.,)%/0! 2./*! ,+0,?!
$%2*)/8! %/! =+()./0g! +d&.'),3?! 8)<+0! .! :B<.'&+! %5! H6PDL! G+)/8! -)8-+2! ,-./! H6HU?! ,-+! /&''!
-3:%,-+0)0!%5!=+()./0g!+d&.'),3!=&0,!G+!.11+:,+(!.0!$+''6!
!
O&2,-+2=%2+?!age groups!.'0%!0-%$!/%!0)8/)5)1./,!()<+28+/1+0!)/!,-+)2!:&21-.0)/8!)/,+/,)%/6!#/!
5.1,?!,-+!1-)!0d&.2+(!,+0,!G+,$++/!^+,c_!./(!^)/,+/[)%/+b.''_!8.<+!.!:B<.'&+!%5!H6RU!./(!,-+!/&''!
-3:%,-+0)0!1.//%,!G+!2+h+1,+(!$),-!.':-.!w!H6HU?!1%/5)2=)/8!,-+)2!)/(+:+/(+/1+6!7+<+/+g0!,+0,!
%/!+d&.'),3!%5!<.2)./1+0!2+<+.'0!,-.,!,-+!/&''!-3:%,-+0)0!1.//%,!G+!.11+:,+(?!.0!,-+!:B<.'&+!)0!
0.0046!K+0&',0!52%=!%/+B$.3!Ej`pE!,+0,!0-%$!,-.,!,-+!:B<.'&+!e42%G!v!Of!G+,$++/!,-+!.8+!
82%&:0! )0! H6""UL! 0&G0.=:'+0g! =+./0! .2+! +d&.'6! #/0,+.(?! ,-+! Y2&0*.'BX.'')0g! +d&.'),3B%5B
:%:&'.,)%/0! 2./*! ,+0,! 1./! G+! (%/+! ./(! ),0! :B<.'&+! )0! H6"UL! ,-+! /&''! -3:%,-+0)0! %5! =+()./0g!
+d&.'),3!=&0,!G+!.11+:,+(6!!
!
X-+/!./.'3[)/8!:&21-.0+!)/,+/,)%/!$),-!2+0:+1,!,%!,-+!education level?!0)8/)5)1./,!()<+28+/1+0!
.=%/8!,-+!82%&:0g!=+./0!1%=+!%&,6!A-+!1-)!0d&.2+(!,+0,!%5!)/(+:+/(+/1+!G+,$++/!^)0,2&[)%/+_!
./(!^)/,+/[)%/+b.''_!8.<+!.!:B<.'&+!%5!H6DR!./(!,-+!/&''!-3:%,-+0)0!=&0,!G+!.11+:,+(L!,-+0+!
,$%! <.2).G'+0! .2+! )/(+:+/(+/,6! 7+<+/+g0! ,+0,! %/! +d&.'),3! %5! <.2)./1+0! 2+<+.'0! ,-.,! ,-+! /&''!
-3:%,-+0)0!1./!G+!.11+:,+(?!.0!,-+!:B<.'&+!)0!H6DC6!`/+B$.3!Ej`pE!,+0,!8.<+!.!:B<.'&+!e42%G!
v!Of!G+,$++/!,-+!82%&:0!%5!0.032!x!H6HU6!A-+0+!2+0&',0!0-%$!,-.,!=+./0!%5!,-+!0&G0.=:'+0!
1.//%,!G+!1%/0)(+2+(!+d&.'?!$-)'+!,-+)2!<.2)./1+0!.2+6!#/0,+.(?!,-+!Y2&0*.'BX.'')0g!+d&.'),3B%5B
!
RW!
:%:&'.,)%/0! 2./*! ,+0,! 1./! G+! (%/+! ./(! ),0! :B<.'&+! )0! H6HP"! v! H6HUL! ,-+! /&''! -3:%,-+0)0! %5!
=+()./0g!+d&.'),3!=&0,!G+!.11+:,+(6!
#/!%2(+2!,%!&/(+20,./(!$-)1-!+(&1.,)%/!'+<+'g0!82%&:0!.2+!0,.,)0,)1.''3!()55+2+/,?!the pairwise
comparisons of means with equal variances?!&0)/8!,-+!A&*+3!=+,-%(!,%!1%22+1,!:B<.'&+0?!)0!
(%/+!./(!0)M! 1%=:.2)0%/0! .=%/8! +(&1.,)%/!'+<+'! 82%&:0!.2+! :+25%2=+(6!A-+!%/'3!1%/,2.0,!
$-)1-!=.3!G+!1%/0)(+2+(!0)8/)5)1./,?!+<+/!$),-!.!:B<.'&+!%5!0.067?!)0!“Scuola superiore vs
Laurea triennale”6!A-)0!=+./0!,-.,!,-+!82%&:!%5!:+%:'+!$-%!.,,+/(+(!-)8-!01-%%'!0-%$0!.!
0')8-,!()55+2+/1+!$),-!2+0:+1,!,%!,-%0+!$-%!8%,!.!G.1-+'%2g0!(+82++?!$),-!,-+!'.,,+2!G+)/8!*++/+2!
,%!:&21-.0+!'.G+''+(!1'%,-)/86!
!
!
Table 4: Contrasts for education level
!
7.0,'3?!:&21-.0+!)/,+/,)%/0!%5!()55+2+/,!profession groups -.<+!G++/!1%=:.2+(6!E!1-)!0d&.2+(!
,+0,!G+,$++/!^:2%5+00)%/+_!./(!^)/,+/[)%/+b.''_!8.<+!.!:B<.'&+!%5!H6Q"!./(!,-+!/&''!-3:%,-+0)0!
=&0,!G+!.11+:,+(!$),-!.':-.!w!H6HUL!,-+0+!,$%!<.2).G'+0!:2+0+/,!/%!:.,,+2/!%5!(+:+/(+/1+6!
7+<+/+g0!,+0,!%/!+d&.'),3!%5!<.2)./1+0!2+<+.'0!,-.,!,-+!/&''!-3:%,-+0)0!1./!G+!.11+:,+(?!.0!,-+!
:B<.'&+!)0!H6W"6!`/+B$.3!Ej`pE!,+0,!0-%$0!,-.,!,-+!:B<.'&+!e42%G!v!Of!)0!H6R"L!,-)0!2+0&',!
0-%$0!,-.,!=+./0!%5!,-+!0&G0.=:'+0!=&0,!G+!1%/0)(+2+(!+d&.'6!#/0,+.(?!,-+!Y2&0*.'BX.'')0g!
+d&.'),3B%5B:%:&'.,)%/0!2./*!,+0,!1./!G+!(%/+!./(!),0!:B<.'&+!)0!H6RCL!,-+!/&''!-3:%,-+0)0!%5!
=+()./0g!+d&.'),3!=&0,!G+!.11+:,+(6!#/!,&2/?!/%!2+'+<./,!()55+2+/1+0!.=%/8!:2%5+00)%/0g!82%&:0!
1.=+!%&,!%5!,-+!./.'30)06!
!
5.4 Willingness to pay a premium for sustainability
A-+!=+./!%5!“disponibilità_all”!)0!C6"U!./(!),0!=+()./!eUHl!:+21+/,)'+f!)0!C6U?!$-)1-!0-%$!
,-.,?!)/!=%0,!1.0+0?!1%/0&=+20!$+2+!$)'')/8!,%!:.3!.!:2+=)&=!5%2!1'%,-)/8!./(!.11+00%2)+0!$),-!
1+2,)5)+(!+1%B'.G+'06!!
E8.)/?!5%2!,-+!:&2:%0+!%5!,-)0!./.'30)0?!<.'&+0!G+'%$!"6U!-.<+!G++/!.882+8.,+(!,%!,-+!82%&:!%5!
+55+1,)<+!"6U!<.'&+06!
!
UH!
j%! 0)8/)5)1./,! ()55+2+/1+0! .2)0+! G+,$++/! =+/! ./(! $%=+/6! E5,+2! -.<)/8! :+25%2=+(! .! 1-)!
0d&.2+(!,+0,?!),!)0!:%00)G'+!,%!0,.,+!,-.,!,-+!/&''!-3:%,-+0)0!%5!)/(+:+/(+/1+!G+,$++/!^8+/+2+_!
./(!^()0:%/)G)'),cb.''_!=&0,!G+!.11+:,+(?!.0!,-+!:B<.'&+!)0!H6"C!v!H6HU!e,.*+/!.0!.':-.!<.'&+f6!
7+<+/+g0!,+0,!%/!+d&.'),3!%5!<.2)./1+0!2+<+.'0!,-.,!,-+!/&''!-3:%,-+0)0!1.//%,!G+!.11+:,+(!.0!
,-+!:B<.'&+!)0!0.04L!)/!,&2/?!.!,B,+0,!$),-!unequal variances!=&0,!G+!1-%0+/6!
F&1-! ,$%B0.=:'+! ,B,+0,! 0-%$0?! $),-! .! :B<.'&+! %5! H6WR! v! H6HU?! ,-.,! ,-+! =+./0! %5! ,-+! ,$%!
0&G82%&:0!.2+!+d&.'6!#/0,+.(?!,-+!Y2&0*.'BX.'')0g!+d&.'),3B%5B:%:&'.,)%/0!2./*!,+0,?!$%2*)/8!
%/!=+()./0g!+d&.'),3?!8)<+0!.!:B<.'&+!%5!H6WUL!G+)/8!-)8-+2!,-./!H6HU?!,-+!/&''!-3:%,-+0)0!%5!
=+()./0g!+d&.'),3!=&0,!G+!.11+:,+(!.0!$+''6!
!
X-+/!0,2.,)53)/8!,-+!$)'')/8/+00!,%!:.3!.!:2+=)&=!$),-!2+0:+1,!,%!age groups?!,-+2+!0++=!,%!
G+! /%! 0)8/)5)1./,! ()<+28+/1+06! A-+! 1-)! 0d&.2+(! ,+0,! %5! )/(+:+/(+/1+! G+,$++/! ^+,c_! ./(!
^()0:%/)G)'),cb.''_!8.<+!.!:B<.'&+!%5!0.056?!./(!,-+!/&''!-3:%,-+0)0!=&0,!G+!2+h+1,+(!$),-!.':-.!
0+,! ,%! H6HU?! +<+/! $),-! ,-)0! 0&2:'&0! %5! H6HHNL! ,-+! ,$%! <.2).G'+0! 0-%$! .! :.,,+2/! %5! =&,&.'!
(+:+/(+/1+6!7+<+/+g0!,+0,!%/!+d&.'),3!%5!<.2)./1+0!2+<+.'0!,-.,!,-+!/&''!-3:%,-+0)0!1.//%,!G+!
.11+:,+(!.0!,-+!:B<.'&+!)0!0.0046!`/+B$.3!Ej`pE!,+0,!2+,&2/+(!.!:B<.'&+!e42%G!v!Of!G+,$++/!
,-+!.8+!82%&:0!%5!H6NCL!,-+!2+0&',!0-%$0!,-.,!0&G0.=:'+0g!=+./0!.2+!+d&.'6!#/0,+.(?!,-+!Y2&0*.'B
X.'')0g!+d&.'),3B%5B:%:&'.,)%/0!2./*!,+0,!1./!G+!(%/+!./(!),0!:B<.'&+!)0!H6NRL!,-+!/&''!-3:%,-+0)0!
%5!=+()./0g!+d&.'),3!=&0,!G+!.11+:,+(6!`<+2.''?!,-+!0&G0.=:'+0!1./!G+!,2+.,+(!.0!+d&.'!$),-!
2+0:+1,!,%!,-+!$)'')/8/+00!,%!:.3!.!:2+=)&=6!
!
#/0,+.(?!),!$.0!5%&/(!,-.,!,-+2+!.2+!0)8/)5)1./,!()<+28+/1+0!.=%/8!,-+!education!level!82%&:0?!
)/!,+2=0!%5!=+./0!./(!=+()./0!%5!1%/0&=+2g0!$)'')/8/+00!,%!:.3!.!:2+=)&=6!A-+!1-)!0d&.2+(!
,+0,!%5!)/(+:+/(+/1+!G+,$++/!^)0,2&[)%/+_!./(!^()0:%/)G)'),cb.''_!8.<+!.!:B<.'&+!%5!0.004!./(!
,-+!/&''!-3:%,-+0)0!=&0,!G+!2+h+1,+(!$),-!.':-.!<.'&+!.,!H6HUL!,-+0+!,$%!<.2).G'+0!.2+!0%=+-%$!
(+:+/(+/,6! 7+<+/+g0! ,+0,! %/! +d&.'),3! %5! <.2)./1+0! 2+<+.'0! ,-.,! ,-+! /&''! -3:%,-+0)0! 1./! G+!
.11+:,+(!.0!,-+!:B<.'&+!)0!H6"C6!`/+B$.3!Ej`pE!:B<.'&+!e42%G!v!Of!G+,$++/!,-+!82%&:0!)0!
0.004!x!H6HU!./(!0-%$0!,-.,!=+./0!%5!,-+!0&G0.=:'+0!1.//%,!G+!1%/0)(+2+(!+d&.'?!$-)'+!,-+)2!
<.2)./1+0!.2+6!#/0,+.(?!,-+!Y2&0*.'BX.'')0g!+d&.'),3B%5B:%:&'.,)%/0!2./*!,+0,!1./!G+!(%/+!./(!
),0!:B<.'&+!)0!0.008!x!H6HUL!,-+!/&''!-3:%,-+0)0!%5!=+()./0g!+d&.'),3!=&0,!G+!2+h+1,+(6!
#/!%2(+2!,%!)(+/,)53!$-)1-!0:+1)5)1!82%&:0!.2+!0)8/)5)1./,'3!()55+2+/,!52%=!+.1-!%,-+2?!. pairwise
comparisons of means with equal variances?! &0)/8! ,-+! A&*+3! =+,-%(?! :+25%2=+(! 0)M!
1%=:.2)0%/0!.=%/8!+(&1.,)%/!'+<+'!82%&:06!A-+!1%/,2.0,!“Scuola superiore vs Formazione
intermedia” $.0!,-+!=%0,!0)8/)5)1./,!eBH6WNf?!$),-!.!:B<.'&+!%5!0.0096!F&2:2)0)/8'3!$),-!2+0:+1,!
!
UD!
,%!:2+<)%&0!2+0&',0?!,-)0!=+./0!,-.,!,-+!82%&:!%5!:+%:'+!$-%!.,,+/(+(!-)8-!01-%%'!0-%$0!,-+!
82+.,+0,!()55+2+/1+! $),-! 2+0:+1,!,%!,-%0+! $-%! .,,+/(+(!:2%5+00)%/.'! 01-%%'0?! $),-!,-+!'.,,+2!
G+)/8!=%2+!$)'')/8!,%!:.3!5%2!0&0,.)/.G)'),36!!
!
Table 5: Contrasts for education level
#/!1%/1'&0)%/?!$-+/!1%/0)(+2)/8!1%/0&=+2g0!$)'')/8/+00!,%!:.3!.!:2+=)&=!$),-!2+0:+1,!,%!,-+!
,3:+!%5!profession?!,-+!1-)!0d&.2+(!,+0,!G+,$++/!^:2%5+00)%/+_!./(!^()0:%/)G)'),cb.''_!8.<+!.!:B
<.'&+!%5!H6""!./(!,-+!/&''!-3:%,-+0)0!=&0,!G+!.11+:,+(L!,-+0+!,$%!<.2).G'+0!:2+0+/,!/%!:.,,+2/!
%5!(+:+/(+/1+6!7+<+/+g0!,+0,!%/!+d&.'),3!%5!<.2)./1+0!2+<+.'0!,-.,!,-+!/&''!-3:%,-+0)0!1./!G+!
.11+:,+(!.0!,-+!:B<.'&+!)0!H6CU6!K+0&',0!52%=!%/+B$.3!Ej`pE!,+0,!0-%$!,-.,!,-+!:B<.'&+!e42%G!
v!Of!G+,$++/!,-+!:2%5+00)%/!1.,+8%2)+0!)0!H6"N6!A-+0+!2+0&',0!0-%$0!,-.,!=+./0!./(!<.2)./1+0!
%5! ,-+! 0&G0.=:'+0! =&0,! G+! 1%/0)(+2+(! +d&.'6! #/0,+.(?! ,-+! Y2&0*.'BX.'')0g! +d&.'),3B%5B
:%:&'.,)%/0! 2./*! ,+0,! 1./! G+! (%/+! ./(! ),0! :B<.'&+! )0! H6RUL! ,-+! /&''! -3:%,-+0)0! %5! =+()./0g!
+d&.'),3!=&0,!G+!.11+:,+(6!#/!,&2/?!/%!2+'+<./,!()55+2+/1+0!.=%/8!:2%5+00)%/0g!82%&:0!1.=+!
%&,!%5!,-+!./.'30)06!
!
5.5 Awareness of environmental and social impacts of Fashion Industry
A-+!<.2).G'+!“consapevolezza _all”!-.0!.!=+./!%5!R6RP!./(!.!=+()./!eUHl!:+21+/,)'+f!%5!R6U6!
A-)0! 0-%$0! -%$! 2+0:%/(+/,0! $+2+! 0,2%/8'3! .$.2+! .G%&,! ,-+! -.2=5&'! +55+1,0! %5! O.0-)%/!
#/(&0,23g0!)/(&0,2).'!:2.1,)1+06!!
p.'&+0!%5!^1%/0.:+<%'+[[.!b.''_!'%$+2!,-./!"6U!-.<+!G++/!.882+8.,+(!$),-!,-+!%G0+2<.,)%/0!
-.<)/8!./!+55+1,)<+!<.'&+!%5!"6U6!!
!
7%%*)/8!.,!,-+!gender?!.!1-)!0d&.2+(!,+0,!%/!)/(+:+/(+/1+!%5!^8+/+2+_!./(!^1%/0.:+<%'+[[.!
b.''_! :2%<)(+(! .! :B<.'&+! %5! 0.005! x! H6HUL! ,-+0+! ,$%! <.2).G'+0! :2+0+/,! .! :.,,+2/! %5! =&,&.'!
(+:+/(+/1+?!./(!,-+!/&''!-3:%,-+0)0!=&0,!G+!2+h+1,+(6!7+<+/+g0!,+0,!%/!+d&.'),3!%5!<.2)./1+0!
2+<+.'0!,-.,!,-+!/&''!-3:%,-+0)0!1.//%,!G+!.11+:,+(!.0!,-+!:B<.'&+!)0!0.01!x!H6HU6!E0!.!2+0&',?!.!
,$%B0.=:'+!,B,+0,!$),-!unequal variances!=&0,!G+!(%/+6!#,!0-%$0?!$),-!.!:B<.'&+!%5!0.01!x!H6HU?!
,-.,!,-+!=+./0!%5!,-+!,$%!0&G82%&:0!.2+!/%,!+d&.'6!#/0,+.(?!,-+!Y2&0*.'BX.'')0g!+d&.'),3B%5B
!
U"!
:%:&'.,)%/0!2./*!,+0,?!$%2*)/8!%/!=+()./0g!+d&.'),3?!8)<+0!.!:B<.'&+!%5!0.015L!G+)/8!'%$+2!,-./!
H6HU?!,-+!/&''!-3:%,-+0)0!%5!=+()./0g!+d&.'),3!=&0,!G+!2+h+1,+(!.0!$+''6!`<+2.''?!,-+!,$%!82%&:0!
%5!=+/!./(!$%=+/!:2+0+/,!0)8/)5)1./,!()55+2+/1+0?!$),-!,-+!0+1%/(!e=+./!w!R6URf!G+)/8!=%2+!
.$.2+!,-+/!,-+!5)20,!e=+./!w!R6CRf6!
!
O%2! $-.,! 1%/1+2/0! ,-+! level of education?! ,-+! 1-)! 0d&.2+(! ,+0,! 2+<+.'+(! .! :.,,+2/! %5!
)/(+:+/(+/1+! G+,$++/! ^)0,2&[)%/+_! ./(! ^1%/0.:+<%'+[[.b.''_?! -.<)/8! .! :B<.'&+! %5! H6DQ6!
7+<+/+g0!,+0,!%/!+d&.'),3!%5!<.2)./1+0!2+<+.'0!,-.,!,-+!/&''!-3:%,-+0)0!1./!G+!.11+:,+(!.0!,-+!
:B<.'&+!)0!H6RU6!#/0,+.(?!%/+B$.3!Ej`pE!:B<.'&+!e42%G!v!Of!G+,$++/!,-+!82%&:0!)0!0.0576!
A-+0+!2+0&',0!0-%$!,-.,!=+./0!.2+!/%,!+d&.'?!+<+/!$),-!,-+!0&2:'&0!%5!H6HHP!$),-!2+0:+1,!,%!
.':-.!w!H6HU?!$-)'+!<.2)./1+0!%5!,-+!0&G0.=:'+0!1./!G+!1%/0)(+2+(!+d&.'6!A-+!Y2&0*.'BX.'')0g!
+d&.'),3B%5B:%:&'.,)%/0! 2./*! ,+0,! 1./! G+! (%/+! ./(! ),0! :B<.'&+! )0! 0.0065! x! H6HUL! ,-+! /&''!
-3:%,-+0)0!%5!=+()./0g!+d&.'),3!=&0,!G+!2+h+1,+(6!!
A%!&/1%<+2!$-)1-!+(&1.,)%/!'+<+'!82%&:0!-.<+!.!0,.,)0,)1.''3!0)8/)5)1./,!()55+2+/1+?!pairwise
comparisons of means with equal variances?!&0)/8!,-+!A&*+3!=+,-%(?!:+25%2=+(!0)M!1%/,2.0,0?!
G&,!%/'3!%/+!%5!,-+=!=.3!G+!2+'+<./,!eBH6RRf?!+<+/!$),-!.!:B<.'&+!%5!0.07L!“Scuola superiore
vs Formazione intermedia”6! #,! =+./0?! $),-! .! /+8.,)<+! 0)8/?! ,-.,! :+%:'+! $-%! -.<+! ./!
)/,+2=+().,+! +(&1.,)%/! 0++=! 0')8-,'3! =%2+! .$.2+! ,-./! ,-%0+! $-%! .,,+/(+(! -)8-! 01-%%'?!
0&2:2)0)/8'36!!
!
Table 6: Contrasts for education level
!
F,2.,)5)1.,)%/!$),-!2+0:+1,!,%!age groups!./(!,-+!type of profession!0-%$+(?!5%2!.''!,-+!,+0,0?!
/%/B0)8/)5)1./,!2+0&',0L!0&G82%&:0!.2+!,-+!0.=+!$),-!2+0:+1,!,%!.$.2+/+00!%5!)=:.1,06!
!
5.6 Knowledge of certified eco-labels
A-+!<.2).G'+!“conoscenza_all”!-.0!.!=+./!%5!"6C!./(!.!=+()./!eUHl!:+21+/,)'+f!%5!D6CC6!A-)0!
0-%$0!-%$!2+0:%/(+/,0!()(! /%,! -.<+! =&1-!*/%$'+(8+!./(!+M:+2)+/1+!.G%&,!1+2,)5)+(!+1%B
'.G+'06!!
!
UC!
p.'&+0!%5!^1%/%01+/[.b.''_!-)8-+2!,-./!R!-.<+!G++/!.882+8.,+(!$),-!,-+!+55+1,)<+!RB<.'&+(!
%G0+2<.,)%/06!!
!
A-+!1-)!0d&.2+(!,+0,!%/!)/(+:+/(+/1+!%5!“genere”!./(!^1%/%01+/[.b.''_!:2%<)(+0!.!:B<.'&+!%5!
0.052L!,-+0+!,$%!<.2).G'+0!:2+0+/,!.!:.,,+2/!%5!=&,&.'!(+:+/(+/1+?!./(!,-+!/&''!-3:%,-+0)0!%5!
)/(+:+/(+/1+!1.//%,!G+!.11+:,+(!$),-!.':-.!w!H6HU6!7+<+/+g0!,+0,!%/!+d&.'),3!%5!<.2)./1+0!
2+<+.'0!,-.,!,-+!/&''!-3:%,-+0)0!1.//%,!G+!.11+:,+(!.0!,-+!:B<.'&+!)0!0.0025!x!H6HU6!A-+2+5%2+?!
.!,$%B0.=:'+!,B,+0,!$),-!unequal variances!=&0,!G+!1.22)+(!%&,6!;%$+<+2?!),!0-%$0?!$),-!.!:B
<.'&+!%5!H6"P!v!H6HU?!,-.,!,-+!=+./0!%5!,-+!,$%!0&G82%&:0!.2+!+d&.'6!#/0,+.(?!,-+!Y2&0*.'B
X.'')0g!+d&.'),3B%5B:%:&'.,)%/0!2./*!,+0,?!$%2*)/8!%/!=+()./0g!+d&.'),3?!8)<+0!.!:B<.'&+!%5!
H6N"L!G+)/8!82+.,+2!,-./!H6HU?!,-+!/&''!-3:%,-+0)0!%5!=+()./0g!+d&.'),3!=&0,!G+!.11+:,+(!.0!
$+''6!`<+2.''?!,-+!,$%!82%&:0!%5!=+/!./(!$%=+/!(%!/%,!:2+0+/,!0)8/)5)1./,!()55+2+/1+06!
!
7%%*)/8!.,!age?!%/'3!,-+!%/+B$.3!Ej`pE!,+0,!2+<+.'+(!.!:B<.'&+!%5!H6HRU!x!H6HU?!$-)1-!
0-%$0! ,-.,! ,-+! '+<+'! %5! */%$'+(8+! )0! ()55+2+/,! 5%2! ()55+2+/,! .8+! 82%&:06! 7+<+/+g0! ,+0,! %/!
<.2)./1+!+d&.'),3!8)<+0!.!:B<.'&+!%5!H6H"!./(!Y2&0*.'BX.'')0g!+d&.'),3B%5B:%:&'.,)%/0!2./*!,+0,!
8)<+0!H6DD?!0-%$)/8!()55+2+/,!<.2)./1+0!./(!0.=+!=+()./0!5%2!,-+!0&G82%&:06!
;%$+<+2?!),!)0!:%00)G'+!,%!1%=:.2+!2%&8-'3!,-+!=+./0!%5!.8+!82%&:0!52%=!,-+!Ej`pE!%&,:&,!
./(!0++!,-.,!,-+!'.28+0,!()55+2+/1+!)0!G+,$++/!DQB"R!e=+./!w!"6Df!./(!CUBRR!3+.20!%'(!1'.00+0!
e=+./!w!"6Pf6!4.)2$)0+!1%=:.2)0%/!%5!=+./0!.00&=+0!+d&.'!<.2)./1+0?!G&,!)/!,-)0!1.0+!7+<+/+g0!
,+0,!(%+0!/%,!.11+:,!0&1-!-3:%,-+0)06!!
!
Table 7: Means of age groups
O%2! $-.,! 1%/1+2/0! ,-+! level of education?! ,-+! 1-)! 0d&.2+(! ,+0,! 2+<+.'+(! .! :.,,+2/! %5!
)/(+:+/(+/1+!G+,$++/!^)0,2&[)%/+_!./(!^1%/%01+/[.b.''_?!-.<)/8!.!:B<.'&+!%5!H6HQ6!!
7+<+/+g0!,+0,!%/!<.2)./1+!+d&.'),3!8)<+0!.!:B<.'&+!%5!H6""?!./(!:B<.'&+!e42%G!v!Of!%5!Ej`pE!
,+0,!G+,$++/!,-+!82%&:0!)0!H6HPU!v!H6HUL!,-+0+!2+0&',0!0-%$!,-.,!=+./0!./(!<.2)./1+0!%5!,-+!
0&G0.=:'+0!1./!G+!1%/0)(+2+(!+d&.'6!#/0,+.(?!,-+!Y2&0*.'BX.'')0g!+d&.'),3B%5B:%:&'.,)%/0!2./*!
!
UR!
,+0,!1./!G+!(%/+!./(!),0!:B<.'&+!)0!H6D!v!H6HUL!,-+!/&''!-3:%,-+0)0!%5!=+()./0g!+d&.'),3!=&0,!G+!
.11+:,+(6! `<+2.''?! /%! 0)8/)5)1./1+! ()55+2+/1+0! %<+2! ,-+! (+82++! %5! '.G+'0g! */%$'+(8+! .2)0+!
.=%/8!,-+!+(&1.,)%/!'+<+'0g!82%&:06!
!
F,2.,)5)1.,)%/!$),-!2+0:+1,!,%!,-+!type of profession!G2%&8-,?!5%2!.''!,-+!,+0,0?!/%/B0)8/)5)1./,!
2+0&',06!A-&0?!0&G82%&:0!.2+!,-+!0.=+!$),-!2+0:+1,!,%!*/%$'+(8+!%5!+1%B'.G+'06!
!
A-+!/+M,!,.G'+0!-.<+!,-+!5&/1,)%/!,%!0&==.2)[+!,-+!2+'+<./,!0,.,)0,)10!5%2!+.1-!<.2).G'+!./(!
2+0&',0!%G,.)/+(!52%=!,-+!<.2)%&0!,+0,0!%/!(+=%82.:-)1!<.2).G'+0g!)/5'&+/1+6!!
A-+!:+21+/,)'+0?!.00%1).,+(!,%!.!1+2,.)/!,-+!<.2).G'+!<.'&+?!2+:2+0+/,!,-+!:+21+/,.8+!elf!%5!,-+!
()0,2)G&,)%/!.,!,-+)2!'+5,6!O%2!+M.=:'+?!G3!'%%*)/8!.,!Table 8?!),!1./!G+!0.)(!,-.,!"Ul!:+21+/,)'+!
)0!C6UZ!)/!,&2/?! PUl! %5! %G0+2<.,)%/0! .2+!-)8-+2! ,-./! C6U?!1%/5)2=)/8! ,-+!:%0),)<+! 1%/0&=+2!
.,,),&(+! ,%$.2(0! 1%=:./)+0! =.*)/8! &0+! %5! +1%B'.G+'06! #/! 1%/,2.0,?! Table 12! 0-%$0! .! PUl!
:+21+/,)'+!+d&.'!,%!CL!,-)0!0&88+0,0!,-.,!%/'3!"Ul!%5!(.,.!.2+!-)8-+2!,-./!C?!1%/5)2=)/8!,-+!
01.21+!+1%B'.G+'0!*/%$'+(8+!.=%/8!2+0:%/(+/,06!
!
!
Table 8: Summary statistics-attitudine_all
!
!
!
UU!
Table 9: Summary statistics-intenzione_all
!
!
Table 10: Summary statistics-disponibilità_all
!
!
!
Table 11: Summary statistics-consapevolezza_all
!
!
!
Table 12: Summary statistics-conoscenza_all
!
!
!
!
UN!
!
Table 13: Gender influence
!
!
Table 14: Age influence
!
!
!
!
!
Table 15: Education influence
!
!
!
!
Table 16: Profession influence
!
!
!
TEST attitudine_all intenzione_all disponibilità_all consapevolezza_all conoscenza_all
Chi-squared 0.027 0.17 0.23 0.005 0.05
Levene’s 0.6 0.59 0.04 0.01 0.0025
T-test 0.04 0.83 0.94 0.01 0.27
Kruskal-Wallis 0.02 0.71 0.95 0.015 0.62
TEST attitudine_all intenzione_all disponibilità_all
Chi-squared 0.17 0.45 0.056
Kruskal-Wallis 0.4 0.25 0.64
One-way
ANOVA 0.37 0.225 0.63
Levene’s 0.06 0.004 0.004
TEST attitudine_all intenzione_all disponibilità_all consapevolezza_all conoscenza_all
Chi-squared 0.03 0.14 0.004 0.18 0.08
Kruskal-Wallis 0.0005 0.072 0.008 0.0065 0.1
One-way
ANOVA 0.0002 0.032 0.004 0.057 0.075
Levene’s 0.09 0.13 0.23 0.45 0.22
TEST attitudine_all intenzione_all disponibilità_all
Chi-squared 0.48 0.82 0.22
Kruskal-Wallis 0.73 0.43 0.45
One-way
ANOVA 0.83 0.42 0.26
Levene’s 0.59 0.92 0.35
!
UP!
Table 17: Pairwise comparison of means results
!
j%,+!,-.,!,-+!,$%!<.'&+0!%5!0.067!./(!0.07!-.<+!G++/!.11+:,+(!.0!0)8/)5)1.,)<+?!+<+/!)5!,-+3!.2+!
-)8-+2!,-./!.':-.!H6HU?!)/!%2(+2!,%!+M:'.)/!$-)1-!82%&:0!%5!+(&1.,)%/!'+<+'!$+2+!0')8-,'3!=%2+!
()55+2+/,!)/!,-+)2!<.'&+0!%5!^)/,+/[)%/+b.''_!./(!^1%/0.:+<%'+[[.b.''_6!!
! !
Contrast type Contrast sign
Contrast
p-value
attitudine_all
Contrast
p-value
intenzione_all
Contrast
p-value
disponibilità_all
Contrast
p-value
consapevolezza_all
Scuola
superiore vs
Laurea
magistrale o
Dottorato
Negative 0.006
Scuola
superiore vs
Laurea
triennale
Negative 0.000 0.067
Scuola
superiore vs
Formazione
intermedia
Negative 0.009 0.07
!
UQ!
5.7 Regression
42%<)(+(!,-.,?!5%2!,-+!:&2:%0+0!%5!,-)0!,-+0)0?!regression!$)''!G+!1.22)+(!%&,?!),!)0!)=:%2,./,!,%!
=+/,)%/! 0%=+! 8+/+2.'?! ,-+%2+,)1.'! 1%/1+:,0! %5! +1%/%=+,2)106! #/! 5.1,?! F,.,.! :+25%2=0! ,-+!
Ordinary Least Squares Regression (OLS)! ,%! +0,)=.,+! ,-+! &/*/%$/! +55+1,! %G,.)/+(! G3!
1-./8)/8!%/+!<.2).G'+!%<+2!./%,-+2!%/+6!`7F )0!.!=+,-%(!5%2!+0,)=.,)/8!,-+!1%+55)1)+/,0!%5!
')/+.2! 2+82+00)%/! +d&.,)%/0?! (+012)G)/8! ,-+! 2+'.,)%/0-):! G+,$++/! %/+! %2! =%2+! )/(+:+/(+/,!
<.2).G'+0!./(!.!(+:+/(+/,!%/+!e^`2()/.23!'+.0,!0d&.2+0_?!"H""f6!!A-)0!,+1-/)d&+!5%''%$0!,-+!
:2)/1):'+!%5!least squaresL!),!1%/0)0,0!)/!=)/)=)[)/8!,-+!0&=!%5!,-+!0d&.2+0!%5!,-+!()55+2+/1+0!
G+,$++/! ,-+! %G0+2<+(! (+:+/(+/,! <.2).G'+0! ./(! ,-%0+! :2+()1,+(! G3! ,-+! ')/+.2! 5&/1,)%/! %5!
,-+!)/(+:+/(+/,!<.2).G'+!e^`2()/.23!'+.0,!0d&.2+0_?!"H""f6!!
#/!%2(+2!,%!:2%<)(+!1%/0)0,+/,!./(!2+').G'+!2+0&',0?!`7F!+0,)=.,%2!/++(0!,-+!<.')(),3!%5!0%=+!
.00&=:,)%/06!4.2,!%5!,-+=!82./,!,-+!G.0)1!<.')(),3!%5!,-+!=%(+'?!0%=+!%,-+20!.2+!&0+(!,%!%G,.)/!
0:+1)5)1!0,.,)0,)1.'!:2%:+2,)+0!5%2!./3!+0,)=.,%2!eS-%0-?!"H""f6!
o 7)/+.2),3!)/!:.2.=+,+20!
o K./(%=!0.=:')/8!%5!%G0+2<.,)%/0!
o j%!+/(%8+/+),3?!$-)1-!=+./0!^,-+2+!0-%&'(!G+!/%!2+'.,)%/0-):!G+,$++/!,-+!+22%20!./(!
,-+!)/(+:+/(+/,!<.2).G'+06_!ep.'1-./%<?!"HDQf!
o j%!=&',)B1%'')/+.2),3!
o J22%20!.2+!/%2=.''3!()0,2)G&,+(!
o ;%=%01+(.0,)1),3?!,-.,!=+./0!1%/0,./,!<.2)./1+!
o j%!.&,%1%22+'.,)%/?!,-.,!=+./0!,-+!1%<.2)./1+!%5!./3!,$%!+22%2!,+2=0!)0![+2%!
!
#/! :.2,)1&'.2?! =&',):'+! 2+82+00)%/! )0! 1.22)+(! %&,! 5%2! +.1-! (+:+/(+/,! <.2).G'+?! G+)/8!
^.,,),&()/+b.''_?! ^)/,+/[)%/+b.''_! ./(! ^()0:%/)G)'),cb.''_?! $),-! 2+0:+1,! ,%! ,-+! )/(+:+/(+/,!
=+().,%20!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_6!E!:%0),)<+!)/5'&+/1+!)0!+M:+1,+(?!./(!),!
$)''!G+!(+=%/0,2.,+(!&0)/8!,-+!1%==./(!regress %/!F,.,.6!
A-+!%&,:&,!%5!2+82+00)%/!%/!F,.,.!)0!d&),+!(+/0+?!,-+2+5%2+!),!)0!=+./)/85&'!,%!:2%<)(+!0%=+!
1'.2)5)1.,)%/0!%/!,-+!%Gh+1,0!1%/,.)/+(6!!
!
A%,.'!<.2)./1+!)0!()<)(+(!)/,%!,-+!<.2)./1+!$-)1-!1./!G+!+M:'.)/+(!G3!,-+!)/(+:+/(+/,!<.2).G'+0!
e>%(+'f!./(!,-+!<.2)./1+!$-)1-!1.//%,!G+!+M:'.)/+(!G3!,-+=!eK+0)(&.'f!e^K+82+00)%/!./.'30)06!
F,.,.!.//%,.,+(!%&,:&,_?!"H""f6!!
o SSL!F&=!%5!Fd&.2+0!')/*+(!,%!,-+!,-2++!0%&21+0!%5!<.2)./1+?!A%,.'?!>%(+'!./(!K+0)(&.'6!
FFA%,.'!)0!,-+!,%,.'!<.2).G)'),3!.2%&/(!,-+! =+./Z! FFK+0)(&.'!! 2+:2+0+/,0! ,-+! 0&=! %5!
!
UW!
0d&.2+(!+22%20!)/!:2+()1,)%/Z!FF>%(+'!0-%$0!,-+!)=:2%<+=+/,!)/!:2+()1,)%/!,-./*0!,%!
,-+!:2+()1,+(!<.'&+!%5!k!$),-!2+0:+1,!,%!,-+!=+./!%5!k6!#,!)0!:%00)G'+!,%!,-)/*!%5!),!.0!
FF>%(+'! w! FFA%,.'! y! FFK+0)(&.'! e^K+82+00)%/! ./.'30)06! F,.,.! .//%,.,+(! %&,:&,_?!
"H""f6!
o dfL!(+82++0!%5!52++(%=!5%2!+.1-!0%&21+!%5!<.2)./1+?!G+)/8!jBD!5%2!,-+!A%,.'!p.2)./1+6!
o MSL! >+./! Fd&.2+0?! .0! ,-+! F&=! %5! Fd&.2+0! ()<)(+(! G3! ,-+)2! 2+0:+1,)<+! (+82++0! %5!
52++(%=!!e^K+82+00)%/!./.'30)06!F,.,.!.//%,.,+(!%&,:&,_?!"H""f6!
o F!./(!Prob > FL!O!)0!,-+!>+./!Fd&.2+!>%(+'!()<)(+(!G3!,-+!>+./!Fd&.2+!K+0)(&.'6!
A-+!:B<.'&+!.00%1).,+(!)0!42%G!v!O!./(!),!=&0,!G+!1%=:.2+(!,%!,-+!(+5)/+(!.':-.!'+<+'!
e,3:)1.''3!H6HUf!./(!)5!),!)0!0=.''+2?!),!)0!:%00)G'+!,%!0,.,+!,-.,!,-+!82%&:!%5!independent
variables reliably predicts the dependent one!e^K+82+00)%/!./.'30)06!F,.,.!.//%,.,+(!
%&,:&,_?!"H""f6!
o R-squared!./(!Adj R-squaredL!KBFd&.2+(!)0!,-+!:%2,)%/!%5!<.2)./1+!)/!,-+!(+:+/(+/,!
<.2).G'+!$-)1-!1./!G+!:2+()1,+(!./(!+M:'.)/+(!G3!,-+!)/(+:+/(+/,!<.2).G'+0?!)/!,&2/!),!
)0! 1%/0)(+2+(! .! =+.0&2+! %5! =%(+'! .11&2.13! e^K+82+00)%/! ./.'30)06! F,.,.! .//%,.,+(!
%&,:&,_?!"H""f6!#/0,+.(?!E(h&0,+(!KB0d&.2+!.,,+=:,0!,%!:2%<)(+!.!=%2+!:2+1)0+!<.'&+!%5!
KB0d&.2+(?! .(h&0,+(! 5%2! ,-+! /&=G+2! %5! :2+()1,%20! &0+(! e^K+82+00)%/! ./.'30)06! F,.,.!
.//%,.,+(!%&,:&,_?!"H""f6!
o Root MSEL!0,./(0!5%2!,-+!0,./(.2(!(+<).,)%/!%5!,-+!+22%2!,+2=6!!
o Std. Err.L!0,./(.2(!+22%20!%5!,-+!1%+55)1)+/,06!!
o t!./(!P>|t|L!,-+0+!:2%<)(+!,-+!,B<.'&+!./(!,-+!.00%1).,+(!:B<.'&+6!!I%+55)1)+/,0!$),-!:B
<.'&+0! '%$+2! ,-./! .':-.! .2+! statistically significant! e^K+82+00)%/! ./.'30)06! F,.,.!
.//%,.,+(!%&,:&,_?!"H""f6!
o [95% Conf. Interval]L!),!-+':0!,%!&/(+20,./(!,-+!2./8+!%5!:%00)G'+!<.'&+0!,-.,!.1,&.'!
:.2.=+,+20! =.3! .00&=+6!A-+! 1%+55)1)+/,! $)''! /%,! G+! 0,.,)0,)1.''3! 0)8/)5)1./,! )5! ,-+!
1%/5)(+/1+!)/,+2<.'!)/1'&(+0![+2%!e^K+82+00)%/!./.'30)06!F,.,.!.//%,.,+(!%&,:&,_?!"H""f6!
!
E!5)20,!2+82+00)%/! )0! (%/+! 5%2!“attitudine_all”?!1%/0)(+2)/8!,-+!1%=G)/+(! +55+1,! %5! ,-+! ,$%!
)/(+:+/(+/,!<.2).G'+0!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_6!!
7%%*)/8!.,!,-+!<.'&+!42%G!v!O?!G+)/8!,-+!:B<.'&+!0%!0=.''!,%!G+!.::2%M)=.,+(!,%![+2%!./(!'%$+2!
,-./!.':-.!H6HU?!),!)0!:%00)G'+!,%!0,.,+!,-.,!,-+!82%&:!%5!)/(+:+/(+/,!<.2).G'+0!2+').G'3!:2+()1,0!
,-+!(+:+/(+/,!%/+6!
K!0d&.2+(!)0!CR6Rl!./(!,-+!.(h&0,+(!<+20)%/!CC6WlL!.G%&,!CRl!%5!^.,,),&()/+b.''_g0!<.2)./1+!
1./!G+!:2+()1,+(!G3!,-+!)/(+:+/(+/,!<.2).G'+06!!
!
NH!
Table 18: Regression for attitudine_all
!
A-+!,$%!1%+55)1)+/,0!.2+!0.6!./(!0.22L!G+)/8!-)8-+2!,-./![+2%?!,-+3!0-%$!.!:%0),)<+!)/5'&+/1+!
%5! ^1%/0.:+<%'+[[.b.''_! ./(! ^1%/%01+/[.b.''_! %/! ^.,,),&()/+b.''_6! A-+! =%2+! .$.2+! ./(!
)/5%2=+(!1%/0&=+20!.G%&,!0&0,.)/.G)'),3?!,-+!=%2+!:%0),)<+!$%&'(!G+!,-+)2!.,,),&(+!,%$.2(0!,-+!
1%=:./36!#/!,&2/?!,-+!/&''!-3:%,-+0)0!%5!,-+!1%+56!w!H!=&0,!G+!2+h+1,+(!.0!,-+!.00%1).,+(!:B
<.'&+0!.2+!0%!0=.''!,%!G+!.::2%M)=.,+(!,%![+2%6!#/0,+.(?!,-+!1%/0,./,!,+2=!+d&.'!,%!H6QP!e,-+!3B
.M)0!)/,+21+:,f!1.//%,!G+!1%/0)(+2+(!/&''!.0!),0!:B<.'&+!)0!H6HHU!x!H6HU6!#/!%,-+2!$%2(0?!.''!WUl!
1%/5)(+/1+!)/,+2<.'0!(%!/%,!1%/,.)/![+2%6!!
!
>%2+%<+2?!0%=+!interaction terms!%5!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_!$),-!8+/(+2?!
.8+?! '+<+'! %5! )/0,2&1,)%/! ./(! ,3:+! %5! :2%5+00)%/! .2+! )/1'&(+(! )/! ,-+! =%(+'0L! )5! ,-+3! 2+0&',!
0,.,)0,)1.''3! 0)8/)5)1.,)<+?! ),! =+./0! ,-.,! ,-+! +55+1,! %5! ^1%/0.:+<%'+[[.b.''_! ./(!
^1%/%01+/[.b.''_!%/!,-+!(+:+/(+/,!<.2).G'+!.'0%!(+:+/(0!%/!,-+!<.'&+!%5!0&1-!(+=%82.:-)1!
<.2).G'+0!./(!<)1+<+20.6!A-+!1%+55)1)+/,!%5!,-+!)/,+2.1,)%/!,+2=!2+:2+0+/,0!,-+!)/,+/0),3!%5!0&1-!
1%=G)/+(! +55+1,6! #/! .((),)%/! ,%! ,-)0?! ,-+! 1%+55)1)+/,0! %5! ^1%/0.:+<%'+[[.b.''_! ./(!
^1%/%01+/[.b.''_!:2+<)%&0'3!5%&/(!$)''!G+!.55+1,+(!.0!$+''6!
!
A-+!)/,+2.1,)%/!,+2=!^1%/0.:+<%'+[[.b.''z1%/%01+/[.b.''_!)0!/%,!0)8/)5)1.,)<+!G&,!),!)0!-)8-'3!
1%22+'.,+(!,%!,-+!<.2).G'+!^1%/%01+/[.b.''_6!!
Gender!-.0!.!:%0),)<+!./(!0,.,)0,)1.''3!0)8/)5)1./,!+55+1,!%/!.,,),&(+!e1%+56!w!2.14!./(!:B<.'&+!
.::2%M)=.,+(! ,%! [+2%f! %/'3! $-+/! )/1'&()/8! )/! ,-+! =%(+'! ),0! /+8.,)<+! )/,+2.1,)%/! $),-! ,-+!
environmental and social awareness?!$),-!.!0)8/)5)1./,!1%+55)1)+/,!%5!-0.46!eTable 19f6!#/!%,-+2!
$%2(0?! ,-+! :2)/1):.'! +55+1,! )0! 0)8/)5)1./,! %/'3! )5! 1%=G)/+(! ,%! ),0! )/,+2.1,)%/! ,+2=6! A-+!
0)8/)5)1./1+!%5!,-+!'.,,+2!=+./0!,-.,!,-+!,%,.'!+55+1,!%5!8+/(+2!%/!^.,,),&()/+b.''_!(+:+/(0!%/!
!
ND!
+/<)2%/=+/,.'! ./(! 0%1).'! .$.2+/+00?! ./(! <)1+<+20.6! #/! :.2,)1&'.2?! ,-+! G)/.23! <.2).G'+!
^8+/+2+b/&=_?!(+5)/+(!,%!)/1'&(+!8+/(+2!.0!.!2+82+00%2?!,.*+0!%/!.!<.'&+!%5!D!5%2!=+/!./(!H!
5%2!$%=+/6!E0!.!2+0&',?!.,,),&(+!)/12+.0+0!%/'3!5%2!=+/!G3!.!d&./,),3!+d&.'!,%!"6DR?!$-)1-!)0!
(+12+.0+(! G3! ./! )/,+2.1,)%/! 5.1,%2! +d&.'! ,%! -0.46 * “consapevolezza_all”6! A-)0! $%&'(! G+!
82+.,+2?!/+8.,)<+'3?!,-+!=%2+!.$.2+/+00!,.*+0!-)8-+2!<.'&+06!;%$+<+2?!=+/!0-%$+(!,%!-.<+!.!
'%$+2!=+()&=!.$.2+/+00!,-./!$%=+/6!!
#/0,+.(?!5%2!$%=+/?!$-+/!^8+/+2+b/&=_!w!H?!,-+!=%(+'!)0!2+(&1+(!,%!,-+!0)=:'+!%/+!)/1'&()/8!
%/'3!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_?!.0!G%,-!,-+!:2)/1):.'!+55+1,!%5!^8+/+2+b/&=_!
./(!,-+!)/,+2.1,)%/!,+2=!.2+!/&'')5)+(6!
;%$+<+2?!,-+!1%+55)1)+/,0!%5!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_!G+1%=+!0.8!./(!0.3?!
2+0:+1,)<+'3L!,-+!)/,+2.1,)%/!%5!8+/(+2!./(!.$.2+/+00!,2)88+20!./!)/12+.0+!%5!,-+)2!:%0),)<+!+55+1,!
%/!,-+!(+:+/(+/,!<.2).G'+6!#/!0&1-!=%(+'?!,-+!)/(+:+/(+/,!<.2).G'+0!1./!+M:'.)/!.'=%0,!CWl!
%5!^.,,),&()/+b.''_!,%,.'!<.2)./1+!eK!0d&.2+(f6!
O%2!$-.,!1%/1+2/0!.8+?!3%&/8!:+%:'+!0++=!,%!-.<+!.!0')8-,'3!/+8.,)<+!+55+1,!%/!^.,,),&()/+b.''_6!!
!
A-+!level of education!-.0!.!:%0),)<+?!0)8/)5)1./,!1%+55)1)+/,!%5!0.1!$-+/!1%/0)(+2+(!.0!:2)/1):.'!
+55+1,!)/!)0%'.,)%/L!,-+!-)8-+0,!'+<+'0!%5!+(&1.,)%/?!')*+!G.1-+'%2g0!./(!=.0,+2g0!(+82++0?!,+/(!
,%!1%/,2)G&,+!=%2+!,%!G&)'(!.!:%0),)<+!.,,),&(+!,-./!'%$+2!'+<+'0!eTable 20!&::+2!,.G'+f6!#/!,-)0!
1.0+?!,-+!1%+55)1)+/,0!%5!,-+!)/(+:+/(+/,!<.2).G'+0!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_!
,.*+!<.'&+0!%5!H6N!./(!H6"D!2+0:+1,)<+'3?!G.0)1.''3!1%/5)2=)/8!,-+!:2+<)%&0!%/+06!!
;%$+<+2?!),0!)/,+2.1,)%/!$),-!.$.2+/+00!)0!0,.,)0,)1.''3!2+'+<./,!G&,!/+8.,)<+!e1%+56!w!-0.2f6!#,!
=+./0! ,-.,! ,-+! %<+2.''! +55+1,! %5! +(&1.,)%/! '+<+'! %/! ^.,,),&()/+b.''_! .'0%! (+:+/(0! %/!
environmental and social awareness?!./(!<)1+<+20.6! #/!%,-+2!$%2(0?!),!1./!G+!0.)(!,-.,!,-+!
-)8-+2! +(&1.,)%/! '+<+'0?! ,-+! =%2+! :%0),)<+! .,,),&(+! ,%$.2(0! ,-+! 1%=:./3?! (+12+.0+(! G3! ./!
)/,+2.1,)%/!5.1,%2!e-0.2 * “istruzione” *!“consapevolezza_all”f?!$-)1-!82%$0!/+8.,)<+!5%2!
-)8-+2!<.'&+0!%5!+(&1.,)%/!./(!.$.2+/+006!E'0%?!5%2!-)8-+2!'+<+'0!%5!+(&1.,)%/?!,-+!:%0),)<+!
:2)/1):.'! +55+1,! %5! +/<)2%/=+/,.'! ./(! 0%1).'! .$.2+/+00! e/%$! G+)/8! 1.15 *!
“consapevolezza_all”) )0! 1%&/,+2G.'./1+(! G3! .! '.28+2! /+8.,)<+! 5.1,%2! 2+0&',)/8! 52%=!
)/,+2.1,)%/!e5%2!)/0,./1+?!-0.2 * 3 *!“consapevolezza_all” 5%2!G.1-+'%2g0!(+82++?!$-)'+!-0.2 *
2 *!“consapevolezza_all” 5%2!-)8-!01-%%'f6!!
#/!,&2/?!G3!)/1'&()/8!,-+!)/,+2.1,)%/!^1%/0.:+<%'+[[.b.''z)0,2&[)%/+_!)/!,-+!=%(+'?!+(&1.,)%/!
'+<+'g0! 1%+55)1)+/,! 82%$0! 52%=! H6D! ,%! 1! eTable 20f?! $-)'+! ,-+! 1%+55)1)+/,0! %5!
^1%/0.:+<%'+[[.b.''_! ./(! ^1%/%01+/[.b.''_! G+1%=+! 1.15! ./(! 0.25?! 2+0:+1,)<+'3L! ,-+!
!
N"!
)/,+2.1,)%/!%5!+(&1.,)%/!'+<+'!./(!.$.2+/+00!,2)88+20!./!)/12+.0+!%5!,-+)2!:%0),)<+!+55+1,0!%/!,-+!
(+:+/(+/,!<.2).G'+6!!
#/(++(?! )/! G%,-! =%(+'0! $),-! )/,+2.1,)%/?! 5%2! 8+/(+2! ./(! +(&1.,)%/?! ,-+! 1%+55)1)+/,0! %5!
^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_?!,.*+/!.0!:2)/1):.'!+55+1,0?!2+=.)/! :%0),)<+! ./(!
0)8/)5)1.,)<+6!!
A-+!:%2,)%/!%5!+M:'.)/+(!<.2)./1+?!2+:2+0+/,+(!G3!K!0d&.2+(?!G+1%=+!.'=%0,!+d&.'!,%!CQl6!
A-+!,3:+!%5!:2%5+00)%/!(%+0!/%,!0-%$!)/,+2+0,)/8!)/5'&+/1+06!
!
9+'%$?!,-+!2+.(+2!=.3!5)/(!F,.,.!%&,:&,0!%5!0)8/)5)1.,)<+!2+82+00%206!
!
!
Table 19: Effect of gender
!
NC!
!
Table 20: Effect of education level
!
!
F+1%/('3?!,-+!(+:+/(+/,!<.2).G'+!“intenzione_all”!)0!./.'3[+(6!
7%%*)/8!.,!,-+!<.'&+!42%G!v!O?!G+)/8!,-+!:B<.'&+!+d&.'!.::2%M)=.,+(!,%![+2%!./(!'%$+2!,-./!
.':-.!H6HU?!),!)0!:%00)G'+!,%!0,.,+!,-.,!,-+!82%&:!%5!)/(+:+/(+/,!<.2).G'+0!2+').G'3!:2+()1,0!,-+!
(+:+/(+/,!%/+6!
K!0d&.2+(!)0!"W6Pl!./(!,-+!.(h&0,+(!<+20)%/!"W6"lL!.G%&,!"Wl!%5!^)/,+/[)%/+b.''_g0!<.2)./1+!
1./!G+!:2+()1,+(!G3!,-+!)/(+:+/(+/,!<.2).G'+06!!
A-+!,$%!1%+55)1)+/,0!.2+!0.5!./(!0.31L!G+)/8!-)8-+2!,-./![+2%?!,-+3!0-%$!.!:%0),)<+!)/5'&+/1+!
%5!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_!%/!^)/,+/[)%/+b.''_6!#/!,&2/?!,-+!/&''!-3:%,-+0)0!
%5!1%+56!w!H!=&0,!G+!2+h+1,+(!.0!,-+!.00%1).,+(!:B<.'&+0!.2+!0%!0=.''!,%!G+!.::2%M)=.,+(!,%![+2%6!
A-+!=%2+!.$.2+!./(!)/5%2=+(!1%/0&=+20!.G%&,!0&0,.)/.G)'),3?!,-+!=%2+!:%0),)<+!$%&'(!G+!,-+)2!
:&21-.0)/8!)/,+/,)%/!5%2!'.G+''+(!.::.2+'6!#/0,+.(?!,-+!1%/0,./,!1./!G+!1%/0)(+2+(!/&''!.0!),0!:B
<.'&+!)0!H6DDC!v!H6HU6!#/!%,-+2!$%2(0?!,-+!WUl!1%/5)(+/1+!)/,+2<.'0!(%!/%,!1%/,.)/![+2%!5%2!,-+!
,$%!1%+55)1)+/,0?!$-)'+!,-+3!(%!5%2!,-+!1%/0,./,6!
!
!
NR!
>%2+%<+2?!,-+!)/,+2.1,)%/!^1%/0.:+<%'+[[.b.''z1%/%01+/[.b.''_!)0!/%,!0)8/)5)1.,)<+!G&,!),!)0!
-)8-'3!1%22+'.,+(!,%!,-+!,$%!(+:+/(+/,!<.2).G'+0?!)/!:.2,)1&'.2!,%!^1%/%01+/[.b.''_6!!
S+/(+2!-.0!/%!2+'+<./,!)/5'&+/1+!.0!.!2+82+00%2!5%2!^)/,+/[)%/+b.''_6!!
O%2!$-.,!1%/1+2/0!age?!,-+!2+'.,+(!:2)/1):.'!+55+1,!.'%/+!)0!/%,!0)8/)5)1.,)<+!)/!,-+!0)=:'+!=%(+'!
eTable 22f6!`/'3!,-+!)/,+2.1,)%/!,+2=!“conoscenza_all*età”!-.0!.!0&55)1)+/,'3!'%$!:B<.'&+!./(!
.!:%0),)<+?!0,.,)0,)1.''3!0)8/)5)1./,!1%+55)1)+/,!%5!0.16!eTable 23f6!;%$+<+2?!G3!)/1'&()/8!,-)0!
)/,+2.1,)%/!)/!,-+!=%(+'?!.''!:2)/1):.'!+55+1,0!.2+!/&'')5)+(!./(!G+1%=+!/%,!0)8/)5)1./,?!.0!0-%$/!
)/!Table 236!#,!1./!G+!0.)(!,-.,!,-+!(+:+/(+/,!<.2).G'+!^)/,+/[)%/+b.''_!82%$0!$),-!.8+!G3!.!
5.1,%2!$-)1-!)0!82+.,+2!,-+!=%2+!^1%/%01+/[.b.''_!,.*+0!-)8-!<.'&+06!p)1+<+20.?!,-+!:%0),)<+!
+55+1,!%5!^1%/%01+/[.b.''_!%/!^)/,+/[)%/+b.''_!)0!82+.,+2!,-+!=%2+!.8+!,.*+0!-)8-+2!<.'&+0!e5%2!
)/0,./1+?! 0.16 * 2 *!“conoscenza_all” 5%2! ,-+! 82%&:! "UBCR! 3+.20! %'(! ./(! 0.16 * 3 *!
“conoscenza_all” 5%2!,-+!82%&:!CUBNR!3+.20!%'(f6!!
O&2,-+2=%2+?!KB0d&.2+(!82%$0!,%!C"l?!$-)1-!=+./0!,-.,!,-+!)/(+:+/(+/,!<.2).G'+0!)/1'&(+(!
)/!,-)0!=%(+'!.2+!.G'+!,%!+M:'.)/!.!'.28+2!:%2,)%/!%5!<.2)./1+6!
A-+!'+<+'!%5!+(&1.,)%/!./(!,-+!,3:+!%5!:2%5+00)%/!.2+!/%,!0)8/)5)1.,)<+6!
!
Table 21: Regression for intenzione_all
!
!
Table 22: Single principal effect of age
!
NU!
!
Table 23: Effect of interaction age-knowledge
!
O)/.''3?!,-+!<.2).G'+!“disponibilità_all” -.0!G++/!,-+!%Gh+1,!%5!2+82+00)%/6!
7%%*)/8!.,!,-+!<.'&+!42%G!v!O?!G+)/8!,-+!:B<.'&+!.::2%M)=.,+(!,%![+2%!./(!'%$+2!,-./!.':-.!
H6HU?! ),! )0! :%00)G'+! ,%! 0,.,+! ,-.,! ,-+! 82%&:! %5! )/(+:+/(+/,! <.2).G'+0! 2+').G'3! :2+()1,0! ,-+!
(+:+/(+/,!%/+6!
K! 0d&.2+(! )0! CH6Wl! ./(! ,-+! .(h&0,+(! <+20)%/! CH6ClL! .G%&,! CHl! %5! ^()0:%/)G)'),cb.''_g0!
<.2)./1+!1./!G+!:2+()1,+(!G3!,-+!)/(+:+/(+/,!<.2).G'+06!!
A-+!,$%!1%+55)1)+/,0!.2+!0.61!./(!0.31L!G+)/8!-)8-+2!,-./![+2%?!,-+3!0-%$!.!:%0),)<+!)/5'&+/1+!
%5! ^1%/0.:+<%'+[[.b.''_! ./(! ^1%/%01+/[.b.''_! %/! ^()0:%/)G)'),cb.''_6! #/! ,&2/?! ,-+! /&''!
-3:%,-+0)0!%5!1%+56!w!H!=&0,!G+!2+h+1,+(!.0!,-+!.00%1).,+(!:B<.'&+0!.2+!G%,-!.::2%M)=.,+(!,%!
[+2%6!A-+!=%2+!.$.2+!./(!)/5%2=+(!1%/0&=+20!.G%&,!0&0,.)/.G)'),3?!,-+!=%2+!,-+3!$%&'(!G+!
$)'')/8!,%!:.3!.!:2+=)&=!5%2!0&0,.)/.G)'),36!#/0,+.(?!,-+!1%/0,./,!1./!G+!1%/0)(+2+(!/&''!.0!),0!
:B<.'&+!)0!H6NR!v!H6HU6!#/!%,-+2!$%2(0?!,-+!WUl!1%/5)(+/1+!)/,+2<.'0!(%!/%,!1%/,.)/![+2%!5%2!,-+!
,$%!1%+55)1)+/,0?!$-)'+!,-+3!(%!5%2!,-+!1%/0,./,6!
!
!
Table 24: Regression for disponibilità_all
!
NN!
>%2+%<+2?!,-+!)/,+2.1,)%/!^1%/0.:+<%'+[[.b.''z1%/%01+/[.b.''_!)0!/%,!0)8/)5)1.,)<+!G&,!),!)0!
-)8-'3!1%22+'.,+(!,%!,-+!<.2).G'+!^1%/%01+/[.b.''_6!
S+/(+2!)0!/%,!.!2+'+<./,!2+82+00%26!!
O%2!$-.,!1%/1+2/0!age?!,-+!2+'.,+(!:2)/1):.'!+55+1,!)0!/%,!0)8/)5)1.,)<+!.'%/+!)/!,-+!0)=:'+!=%(+'!
eTable 25f6!`/'3!,-+!)/,+2.1,)%/!,+2=!“conoscenza_all*età”!-.0!.!0&55)1)+/,'3!'%$!:B<.'&+!./(!
.!:%0),)<+!1%+55)1)+/,!%5!0.17!eTable 26f6!;%$+<+2?!G3!)/1'&()/8!,-)0!)/,+2.1,)%/!)/!,-+!=%(+'?!
.''!:2)/1):.'!+55+1,0!.2+!/&'')5)+(!./(!G+1%=+!/%,!0)8/)5)1./,?!.0!0-%$/!)/!Table 256!#,!1./!G+!
0.)(!,-.,!,-+!(+:+/(+/,!<.2).G'+!^()0:%/)G)'),cb.''_!82%$0!$),-!.8+!G3!.!5.1,%2!$-)1-!)0!82+.,+2!
,-+! =%2+! ^1%/%01+/[.b.''_! ,.*+0! -)8-! <.'&+06! p)1+<+20.?! ,-+! :%0),)<+! +55+1,! %5!
^1%/%01+/[.b.''_! %/! ^()0:%/)G)'),cb.''_! )0! 82+.,+2! ,-+! =%2+! .8+! ,.*+0! -)8-+2! <.'&+0! e5%2!
)/0,./1+?! 0.17 * 2 * “conoscenza_all” 5%2! ,-+! 82%&:! "UBCR! 3+.20! %'( ./( 0.17 * 3 *!
“conoscenza_all” 5%2!,-+!82%&:!CUBNR!3+.20!%'(f!
O2%=! Table 26?! ),! 1./! G+! /%,)1+(! ,-.,! ,-+! :%2,)%/! %5! <.2)./1+! $-)1-! )0! +M:'.)/+(! G3! ,-+!
)/(+:+/(+/,!<.2).G'+0!82%$0!,%!CCl!eK!0d&.2+(f6!!
#/!,-+!+/(?!'+<+'!%5!+(&1.,)%/!./(!,3:+!%5!:2%5+00)%/!(%!/%,!0-%$!)/,+2+0,)/8!)/5'&+/1+06!
!
Table 25: Single principal effect of age
!
!
Table 26: Effect of interaction age-knowledge
!
NP!
A-+!5%''%$)/8!,.G'+0!0&==.2)[+!,-+!0)8/)5)1./,!1%+55)1)+/,0!%G,.)/+(!$),-!=&',):'+!
2+82+00)%/6!
!
!
!
Table 27: Regression results
!
!
!
!!
Table 28: Regression results-demographics
COEFFICIENT
REGRESSOR attitudine_all intenzione_all disponibilità_all
consapevolezza_all 0.6 0.5 0.61
conoscenza_all 0.22 0.31 0.31
consapevolezza_all *
conoscenza_all Not significative Not significative Not significative
COEFFICIENT
REGRESSOR attitudine_all intenzione_all disponibilità_all
genere 2.14
genere *
consapevolezza_all -0.46
età * conoscenza_all 0.16 0.17
istruzione 0.1
istruzione*
consapevolezza_all -0.2
!
NQ!
6. Discussion
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5.0-)%/!1%=:./)+06!F+<+2.'!2+:%2,0!0,.,+!,-.,!0&0,.)/.G)'),3!./(!,2./0:.2+/13!.2+!(2)<)/8!,-+!
82+.,+0,!1-./8+!,%$.2(0!.!82++/+2!.::.2+'!)/(&0,23?!.0!.!2+0:%/0+!,%!,-+0+!'.,+0,!,2+/(0!e932(!
+,!.'6?!"H"Df6!!
>%2+!0+/0)G'+!1&0,%=+20!/++(!,%!G+!)/5%2=+(!.G%&,!:2%(&1,g0!%2)8)/0?!:2%(&1,)%/!=+,-%(0?!
0%1).'!./(!+/<)2%/=+/,.'!)=:.1,0?!)/!,&2/!2.)0)/8!,-+)2!,2&0,!./(!'%3.',36!A-+2+5%2+?!5.0-)%/!
1%=:./)+0!.2+!+M:+1,+(!,%!:2%<)(+!^)/5%2=.,)%/!,%!1%/0&=+20!2+8.2()/8!-%$!,%!1.2+!5%2!,-+)2!
8.2=+/,0!,%!12+.,+!.!=%2+!0&0,.)/.G'+!5&,&2+_!e932(!+,!.'6?!"H"Df6!!
E::.2+'!./(!.11+00%2)+0g!'.G+'')/8!1%/0,),&,+0!./!+55+1,)<+!$.3!,-2%&8-!$-)1-!,-+3!1./!'+.2/!
./(!=.*+!1%/01)%&0!:&21-.0)/8!1-%)1+0!e932(!+,!.'6?!"H"Df6!;%$+<+2?!1%/0&=+20!=&0,!-.<+!.!
G.0)1!*/%$'+(8+!%5!0%1).'!./(!+/<)2%/=+/,.'!)00&+0!)/!%2(+2!,%!8%!)/!0&1-!()2+1,)%/!./(!1-./8+!
,-+)2!:&21-.0)/8!-.G),0!e932(!+,!.'6?!"H"Df6!7),+2.,&2+!0-%$0!,-.,!,-+3!.2+!/%,!0%!5.=)').2!$),-!
^0&0,.)/.G'+!.::.2+'!'.G+'0!%2!,-+)2!=+./)/80_!./(!,-+!=%0,!1%==%/!0&0,.)/.G'+!:2.1,)1+0!)/!
,-+!5.0-)%/!)/(&0,23!e932(!+,!.'6?!"H"Df6!A-+2+5%2+?!),!)0!12&1).'!,-.,!1%=:./)+0!(+<%'<+!,-+)2!
+55%2,0!,%!1%/0&=+2g0!+(&1.,)%/!./(!+1%B'.G+'')/8!:2%82.=0g!:2%=%,)%/!e932(!+,!.'6?!"H"Df6!
42+<)%&0!2+0+.21-!0-%$0!,-.,!1%/0&=+20!-.<+!:%0),)<+!5++')/80!,%$.2(0!0&0,.)/.G)'),3?!+<+/!
$),-!.!'.1*!%5!0:+1)5)1!*/%$'+(8+?!G&,!,-+3!.2+!^/%,!$)'')/8!,%!0.12)5)1+!:2)1+!./(!0,3'+!5%2!
2+0:%/0)G'+!.::.2+'!),+=0_!)/!8+/+2.'!e932(!+,!.'6?!"H"Df6!!
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52%=!,-+!&0+!%5!+1%B'.G+'')/8!,%!)/5'&+/1+!./(!0,2+00!1%/0&=+2!G+-.<)%2!e932(!+,!.'6?!"H"Df6!
A-+3!=&0,!'+<+2.8+!%/!1%/0&=+2g0!5++')/8!%5!=.*)/8!.!()55+2+/1+!$-+/!1%/,2)G&,)/8!,%!2+(&1+!
,-+!)=:.1,!%5!,-+!5.0-)%/!)/(&0,23!e932(!+,!.'6?!"H"Df6!
!
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5.0-)%/!1%=:./)+0?!:&21-.0+!)/,+/,)%/!./(!$)'')/8/+00!,%!:.3!.!:2+=)&=!5%2!0&0,.)/.G)'),36!A-+!
1%==&/)1.,)%/!%5!0&0,.)/.G'+!.1,)%/0!<).!+1%B'.G+'0!G%%0,0!1%/0&=+2!:+21+:,)%/!%5!,-+!5)2=!
),0+'5?!)/(&1)/8!:&21-.0)/8!.1,)%/0!,%$.2(0!82++/!:2%(&1,0?!+<+/!)5!,-+3!.2+!=%2+!+M:+/0)<+!
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4.,,+2/0!%5!=&,&.'!(+:+/(+/1+!./(!()55+2+/1+0!.=%/8!1+2,.)/!82%&:0!%5!2+0:%/(+/,0?!)/!,+2=0!
%5!=+./0!./(!=+()./0!%5!,-+!./.'3[+(!<.2).G'+0?!.2)0+?!+0:+1).''3!$-+/!1%/0)(+2)/8!8+/(+2!./(!
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*/%$'+(8+!.=%/8!1%/0&=+20!-.0!G++/!./.'3[+(6!!
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)/,+/,)%/! ./(! $)'')/8/+00! ,%! :.3! .! :2+=)&=! 5%2! 0&0,.)/.G)'),36! A-+! =%2+! 1%/0&=+20! .2+!
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G++/!.1-)+<+(?!$),-! 2+0:+1,! ,%! ,-+!:%0),)<+! )/5'&+/1+!%5! 1+2,)5)+(!+1%B'.G+'0!%/!1%/0&=+2g0!
.,,),&(+!,%$.2(0!5.0-)%/!1%=:./)+0?!:&21-.0+!)/,+/,)%/!./(!$)'')/8/+00!,%!:.3!.!:2+=)&=!5%2!
0&0,.)/.G)'),36! O&2,-+2=%2+?! ,-+! )/5'&+/1+! %5! ,-+! ,$%! =+().,%20?! 0%1).'! ./(! +/<)2%/=+/,.'!
.$.2+/+00!./(!1+2,)5)+(!+1%B'.G+'0g!*/%$'+(8+?!$.0!:2%<+/!,%!G+!:%0),)<+!.'0%!G3!K&,,+/6!!
A-+!%/'3!()55+2+/1+!'.30!)/!,-+!5.1,!,-.,!K&,,+/g0!2+0:%/(+/,0!$+2+!/%,!$)'')/8!,%!:.3!:2+=)&=!
:2)1+0!5%2!'.G+''+(!1'%,-)/8?!$-)'+! 5.0-)%/! 1%/0&=+20! $-%! ./0$+2+(! ,%!,-)0! 0&2<+3! .2+6!A%!
1%/1'&(+?!K&,,+/!()(!/%,!0,&(3!,-+!+55+1,!%5!)/,+2.1,)%/0?!$-)'+!,-+0+!-.<+!G++/!)/1'&(+(!)/!,-+!
2+82+00)%/!=%(+'0!%5!^.,,),&()/+b.''_?!^)/,+/[)%/+b.''_!./(!^()0:%/)G)'),cb.''_6!
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`/+!')=),.,)%/!%5!,-)0!0,&(3!)0!,-+!.G0+/1+!%5!.!<.2).G'+!2+:2+0+/,)/8!income?!$-)1-!=.3!G+!
2+'.,+(!,%!,-+!$)'')/8/+00!,%!:.3!.!:2+=)&=!5%2!0&0,.)/.G)'),36!E/%,-+2!1%/0,2.)/,!)0!,-+!&0+!%5!
.!0.=:'+!$-)1-!1.//%,!G+!,2+.,+(!.0!2./(%=6!#/!5.1,?!,-+!0&2<+3!-.0!G++/!0-.2+(!%/!0%1).'!
/+,$%2*0! ./(! 2+.1-+(! :+%:'+! $),-! 0)=)'.2! )/,+2+0,0! %2! :+20:+1,)<+0?! :%00)G'3! 8+/+2.,)/8! ./!
%<+2B2+:2+0+/,.,)%/!%5!0%=+!.0:+1,06!>%2+%<+2?!,-+!0&2<+3!$.0!.<.)'.G'+!)/!#,.')./!%/'3?!$-)1-!
1&,0!%&,!%5!,-+!0.=:'+!5%2+)8/!:+%:'+!/%,!0:+.*)/8!#,.')./6!!
6.1 Attitude towards the company
A-)0!:.:+2!-)/,0!,-.,!,-+!&0+!%5!1+2,)5)+(!+1%B'.G+'0!%/!1'%,-)/8!./(!.11+00%2)+0!-.0!.!positive
effect!%/!1%/0&=+2g0!.,,),&(+!,%$.2(0!,-+!1%=:./3!=.*)/8!0&1-!&0+!%/!),0!:2%(&1,06!E,,),&(+!
!
PH!
./(!gender!0++=!,%!G+!(+:+/(+/,6!#/!:.2,)1&'.2?!$%=+/!0++=!,%!-.<+!.!=%2+!:%0),)<+!.,,),&(+!
,%$.2(0!1%=:./)+0!$-)1-!&0+!1+2,)5)+(!+1%B'.G+'0!,-./!=+/6!!
E,,),&(+! ./(! education level! 0++=! ,%! G+! (+:+/(+/,6! K+0:%/(+/,0! $-%! G+'%/8! ,%! ()55+2+/,!
+(&1.,)%/!'+<+'0!82%&:0!0-%$!()<+28+/1+0!.0!$+''L!:+%:'+!$-%!.,,+/(+(!-)8-!01-%%'!0-%$0!,-+!
82+.,+0,!()55+2+/1+!$),-!2+0:+1,!,%!,-%0+!$-%!8%,!.!(+82++?!G%,-!G.1-+'%2g0!./(!=.0,+2g0?!$),-!
,-+!'.,,+2!0-%$)/8!.!G+,,+2!.,,),&(+!,%$.2(0!5.0-)%/!1%=:./)+0!$-)1-!&0+!1+2,)5)+(!+1%B'.G+'06!!
K+82+00)%/!./.'30)0!0-%$0!-%$!,-+!(+:+/(+/,!<.2).G'+!^.,,),&()/+b.''_!)0!positively!)/5'&+/1+(!
G3!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_6!Gender!-.0!.!:%0),)<+!./(!0)8/)5)1./,!+55+1,!%/!
.,,),&(+! %/'3! )/! :2+0+/1+! %5! ),0! /+8.,)<+! )/,+2.1,)%/! $),-! ,-+! environmental and social
awarenessL!,-+!%<+2.''!+55+1,!%5!8+/(+2!%/!^.,,),&()/+b.''_!(+:+/(0!%/!+/<)2%/=+/,.'!./(!0%1).'!
.$.2+/+00?!./(!<)1+<+20.6!#/!:.2,)1&'.2?!.,,),&(+!)/12+.0+0!%/'3!5%2!=+/!G3!.!d&./,),3!+d&.'!,%!
"6DR?!$-)1-!)0!(+12+.0+(!G3!./!)/,+2.1,)%/!5.1,%2!+d&.'!,%!-0.46 * “consapevolezza_all”6!A-)0!
$%&'(!G+!82+.,+2?!/+8.,)<+'3?!,-+!=%2+!.$.2+/+00!,.*+0!-)8-+2!<.'&+06!O%2!$%=+/?!G%,-!,-+!
:2)/1):.'!+55+1,!%5!^8+/+2+b/&=_!./(!),0!)/,+2.1,)%/!,+2=!.2+!/&'')5)+(?!0%!,-+!=%(+'!$%&'(!
)/1'&(+!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_!%/'3?!$),-!-)8-+2!:%0),)<+!1%+55)1)+/,06!!
O%2!$-.,!1%/1+2/0!.8+?!3%&/8!:+%:'+!0++=!,%!-.<+!.!0')8-,'3!/+8.,)<+!+55+1,!%/!^.,,),&()/+b.''_6!
A-+! level of education! .'0%! -.0! .! :%0),)<+! +55+1,L! ,-+! -)8-+0,! '+<+'0! %5! +(&1.,)%/! ,+/(! ,%!
1%/,2)G&,+!=%2+!,%!G&)'(!.!:%0),)<+!.,,),&(+6!;%$+<+2?!),0!)/,+2.1,)%/!$),-!.$.2+/+00!)0!2+'+<./,!
G&,!/+8.,)<+6!#/!,&2/?!,-+!%<+2.''!+55+1,!%5!+(&1.,)%/!'+<+'!%/!^.,,),&()/+b.''_!(+:+/(0!.'0%!%/!
+/<)2%/=+/,.'!./(!0%1).'!.$.2+/+00?!./(!<)1+<+20.6!#/!%,-+2!$%2(0?!,-+!-)8-+2!+(&1.,)%/!'+<+'0?!
,-+!=%2+!:%0),)<+!.,,),&(+!,%$.2(0!,-+!1%=:./3?!(+12+.0+(!G3!./!)/,+2.1,)%/!5.1,%2!$-)1-!82%$0!
/+8.,)<+!5%2!-)8-+2!+(&1.,)%/!'+<+'0!./(!.$.2+/+006!E'0%?!5%2!-)8-+2!'+<+'0!%5!+(&1.,)%/?!,-+!
:%0),)<+!:2)/1):.'!+55+1,!%5!+/<)2%/=+/,.'!./(!0%1).'!.$.2+/+00 )0!1%&/,+2G.'./1+(!G3!.!'.28+2!
/+8.,)<+!5.1,%2!2+0&',)/8!52%=!)/,+2.1,)%/6!
!
6.2 Purchase intention
K+0&',0!0&88+0,+(!./!%<+2.''!positive!:&21-.0+!)/,+/,)%/!%5!1%/0&=+20!,%$.2(0!1'%,-)/8!./(!
.11+00%2)+0!$),-!1+2,)5)+(!+1%B'.G+'06!A-)0!=+./0!,-.,!1%=:./)+0!)/<+0,)/8!)/!0&0,.)/.G)'),3!./(!
&0)/8!+1%B'.G+'0!,%!1%==&/)1.,+!0&1-!+55%2,0!$)''!G+!1-%0+/!G3!5.0-)%/!1%/0&=+206!!
#/!:.2,)1&'.2?!2+0:%/(+/,0!$-%!G+'%/8!,%!()55+2+/,!+(&1.,)%/!'+<+'0!82%&:0!0-%$!()<+28+/1+0L!
:+%:'+!$-%!.,,+/(+(!-)8-!01-%%'!0-%$0!.!0')8-,!()55+2+/1+!$),-!2+0:+1,!,%!,-%0+!$-%!8%,!.!
G.1-+'%2g0!(+82++?!$),-!,-+!'.,,+2!G+)/8!*++/+2!,%!:&21-.0+!'.G+''+(!1'%,-)/86!
K+82+00)%/!./.'30)0!0-%$0!-%$!,-+!(+:+/(+/,!<.2).G'+!^)/,+/[)%/+b.''_!)0!positively!)/5'&+/1+(!
G3!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_6!O%2!$-.,!1%/1+2/0!age?!,-+!2+'.,+(!:2)/1):.'!
!
PD!
+55+1,!)0!/%,!0)8/)5)1.,)<+!)/!,-+!0)=:'+!=%(+'6!`/'3!,-+!)/,+2.1,)%/!,+2=!^1%/%01+/[.b.''z+,c_!
)0!:%0),)<+!./(!0)8/)5)1./,6!93!)/1'&()/8!,-)0!)/,+2.1,)%/!)/!,-+!=%(+'?!.''!:2)/1):.'!+55+1,0!.2+!
/&'')5)+(!./(!G+1%=+!/%,!0)8/)5)1./,6!;%$+<+2?!,-+!(+:+/(+/,!<.2).G'+!^)/,+/[)%/+b.''_!82%$0!
$),-!.8+!G3!.!5.1,%2!$-)1-!)0!82+.,+2!,-+!=%2+!^1%/%01+/[.b.''_!,.*+0!-)8-!<.'&+06!!
!
6.3 Willingness to pay a premium
F&2:2)0)/8'3?!,-)0!2+0+.21-!0-%$0!,-.,!1%/0&=+20!$+2+!$)'')/8!,%!:.3!.!:2+=)&=!5%2!1'%,-)/8!
./(!.11+00%2)+0!$),-!1+2,)5)+(!+1%B'.G+'06!A-)0!1%/0,),&,+0!./!)=:%2,./,!2+0&',!5%2!1%=:./)+0L!
,-+3!=.3!0+,!higher prices!,%!h&0,)53!,-+)2!0&0,.)/.G)'),3!+55%2,06!!
#/!:.2,)1&'.2?!2+0:%/(+/,0!$-%!G+'%/8!,%!()55+2+/,!education levels!82%&:0!0-%$!()<+28+/1+0!
.0!$+''L!:+%:'+!$-%!.,,+/(+(!-)8-!01-%%'!0-%$0!,-+!82+.,+0,!()55+2+/1+!$),-!2+0:+1,!,%!,-%0+!
$-%!.,,+/(+(!:2%5+00)%/.'!01-%%'0?!$),-!,-+!'.,,+2!G+)/8!=%2+!$)'')/8!,%!:.3!5%2!0&0,.)/.G)'),36!!
X)'')/8/+00!,%!:.3!.!:2+=)&=!5%2!0&0,.)/.G)'),3!./(!age!0-%$!.!:.,,+2/!%5!=&,&.'!(+:+/(+/1+?!
.0!$)'')/8/+00!,%!:.3!.!:2+=)&=!5%2!0&0,.)/.G)'),3!./(!education level6!!
K+82+00)%/! ./.'30)0! 0-%$0! -%$! ,-+! (+:+/(+/,! <.2).G'+! ^()0:%/)G)'),cb.''_! )0! positively!
)/5'&+/1+(!G3!^1%/0.:+<%'+[[.b.''_!./(!^1%/%01+/[.b.''_6!O%2!$-.,!1%/1+2/0!age?!,-+!2+'.,+(!
:2)/1):.'! +55+1,! )0! /%,! 0)8/)5)1.,)<+! .'%/+! )/! ,-+! 0)=:'+! =%(+'6! `/'3! ,-+! )/,+2.1,)%/! ,+2=!
^1%/%01+/[.b.''z+,c_!)0!:%0),)<+!./(!0,.,)0,)1.''3!0)8/)5)1./,6!93!)/1'&()/8!,-)0!)/,+2.1,)%/!)/!
,-+!=%(+'?!.''!:2)/1):.'!+55+1,0!.2+!/&'')5)+(!./(!G+1%=+!/%,!0)8/)5)1./,6!;%$+<+2?!),!1./!G+!
+M:'.)/+(!-%$!,-+!(+:+/(+/,!<.2).G'+!^()0:%/)G)'),cb.''_!82%$0!$),-!.8+!G3!.!5.1,%2!$-)1-!)0!
82+.,+2!,-+!=%2+!^1%/%01+/[.b.''_!,.*+0!-)8-!<.'&+06!!
!
6.4 Awareness about environmental and social impacts
K+0:%/(+/,0!$+2+!strongly aware!.G%&,!,-+!-.2=5&'!+55+1,0!%5!O.0-)%/!)/(&0,23g0!)/(&0,2).'!
:2.1,)1+0?!G%,-!0%1).'!./(!+/<)2%/=+/,.'6!
E$.2+/+00! ./(! gender! :2+0+/,! .! :.,,+2/! %5! =&,&.'! (+:+/(+/1+6! >+/! ./(! $%=+/! :2+0+/,!
0)8/)5)1./,!()55+2+/1+0?!$),-!,-+!0+1%/(!G+)/8!=%2+!.$.2+!,-+/!,-+!5)20,!82%&:6!7%%*)/8!.,!,-+!
level of education?!:+%:'+!$-%!-.<+!./!)/,+2=+().,+!+(&1.,)%/!0++=!=%2+!.$.2+!,-./!,-%0+!
$-%!.,,+/(+(!-)8-! 01-%%'?! 0&2:2)0)/8'36! #/0,+.(?! /%! 0)8/)5)1./,!()55+2+/1+0! .2)0+!.=%/8! ,-+!
,3:+0!%5!:2%5+00)%/6!!
>&',):'+!2+82+00)%/!:2%<+(!,-.,!.$.2+/+00!%5!)=:.1,0!)0!.!significantly positive regressor!5%2!
^.,,),&()/+b.''_?!^)/,+/[)%/+b.''_!./(!^()0:%/)G)'),cb.''_6!!
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6.5 Knowledge about certified eco-labels
E0!1%==%/'3!5%&/(!G3!:2+<)%&0!2+0+.21-!:.:+20?!2+0:%/(+/,0!()(!not have much knowledge!
./(!+M:+2)+/1+!.G%&,!1+2,)5)+(!+1%B'.G+'0?!$),-!/%!()55+2+/1+0!G+,$++/!=+/!./(!$%=+/6!Age!
./(!*/%$'+(8+!0-%$!.!:.,,+2/!%5!=&,&.'!(+:+/(+/1+?!./(!,-+!82%&:0!-.<+!0')8-,'3!()55+2+/,!
=+./0!.0!$+''L!2%&8-'3!1%=:&,+(?!,-+!'.28+0,!()55+2+/1+!)0!G+,$++/!DQB"R!e=+./!w!"6Df!./(!CUB
RR!3+.20!%'(!1'.00+0!e=+./!w!"6Pf6!;%$+<+2?!/%!0)8/)5)1./,!()55+2+/1+0!.2)0+!.=%/8!,-+!%,-+2!
82%&:0?!1%/0)(+2)/8!+(&1.,)%/!'+<+'!./(!,3:+!%5!:2%5+00)%/6!
>&',):'+!2+82+00)%/!:2%<+(!,-.,!*/%$'+(8+!%5!+1%B'.G+'0!)0!.!significantly positive regressor!
5%2!^.,,),&()/+b.''_?!^)/,+/[)%/+b.''_!./(!^()0:%/)G)'),cb.''_6!
! !
!
PC!
7. Conclusion
I%/0&=+20! .2+! (+<+'%:)/8! .! /+$! 0+/0)G)'),3?! ./)=.,+(! G3! ,-+! :2%5%&/(! 1%/1+2/! 5%2!
+/<)2%/=+/,.'!./(!0%1).'!0.5+,36!A-)0!)0!:.2,)1&'.2'3!,2&+!5%2!,-+!O.0-)%/!)/(&0,23?!G+)/8!%/+!%5!
,-+!=%0,!)=:.1,)/8!./(!:%''&,)/86!I%=:./)+0!.2+!+M:+1,+(!,%!2+0:%/(!,%!0&1-!1-./8+!$),-!
82++/+2!:2%(&1,0?!=%2+!,2./0:.2+/,?!1)21&'.2!1'%0+(B'%%:!0&::'3!1-.)/0! ./(!IFK!)/),).,)<+06!
A-)0!)0!12&1).'!,%!:2+0+2<+!,-+)2!1%=:+,),)<+!.(<./,.8+!)/!.!1%=:+,),)<+!./(!(3/.=)1!=.2*+,!
0&1-!.0!,-+!O.0-)%/!%/+6!!!
F'%$!O.0-)%/!1%/0,),&,+0!,-+!*+3!,%!1-./8+!,-+!5&,&2+!%5!,-+!)/(&0,236!#/!%2(+2!,%!0&11++(?!
O.0-)%/!/++(!,%!G+!2+(+5)/+(!./(!1%/0&=+2!G+-.<)%2!,%!G+!1-./8+(!e>./(.2)1!r!+,!.'6?!"H""f?!)/!
')8-,!%5!12+.,)<),3!./(!1%''.G%2.,)%/?!8&)()/8!.!2+<%'&,)%/!%5!,-+!$-%'+!030,+=!e>./(.2)1!r!+,!
.'6?!"H""f6!O.0,!O.0-)%/!=&0,!G+!1%=:'+,+'3!+2.()1.,+(?!,%!'+.<+!2%%=!5%2!.!2.()1.'!1-./8+!%5!
=)/(0+,?! 5%2! G%,-! G&0)/+00+0! ./(! 1%/0&=+20! e>./(.2)1!r! +,! .'6?! "H""f6! `<+2:2%(&1,)%/! ./(!
%<+21%/0&=:,)%/!$)''!G+!2+:'.1+(!G3!d&.'),3g0!:2)%2),)[.,)%/!%<+2!d&./,),3?!%28./)1!./(!,2.1+(!
2.$! =.,+2).'0?! 2+&0+! ./(! 2+131'+! :2.1,)1+0?! .0! $+''! .0! 1%/1+2/! 5%2! +,-)1.'! 0&::'3! 1-.)/0!
e>./(.2)1!r!+,!.'6?!"H""f6!!
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A-+! /++(! ,%! 1%==&/)1.,+! ,2./0:.2+/,'3! ./(! )/5%2=! 1&0,%=+20! .G%&,! 5.0-)%/! 1%=:./)+0g!
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=%2+!12+()G'+!,-./!8+/+2.'!%/+0?!.0!.!2+0&',!%5!,-+!+M,+2/.'!1+2,)5)1.,)%/!,-+3!2+1+)<+6!A-)0!.0:+1,!
-.0!.!2%'+!)/!()=)/)0-)/8!,-+!.=%&/,!%5!1%/5&0)%/!./(!0*+:,)1)0=!)/!,-+!=.2*+,6!!
A-+!2+0+.21-!1.22)+(!%&,!)/!,-)0!,-+0)0!0&88+0,0!-%$!+1%B'.G+'0!=.3!G+!1%/0)(+2+(!./!+55+1,)<+!
1%==&/)1.,)%/! ,%%'?! :%0),)<+'3! (2)<)/8! 1%/0&=+2! G+-.<)%2! ./(! (+1)0)%/0?! $),-! :.2,)1&'.2!
.,,+/,)%/!,%!,-+!:%,+/,).''3!-)8-+2!:2)1+!'+<+'!5%2!82++/!:2%(&1,0?!$-)1-!1%/0&=+20!0++=!$)'')/8!
,%!.11+:,6!A-)0!-.::+/0!+<+/!=%2+!)/!:2+0+/1+!%5!.$.2+!./(!)/5%2=+(!1&0,%=+20?!.G%&,!,+M,)'+!
)/(&0,23g0!)=:.1,0!./(!+1%B'.G+'06!!
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)=:%2,./1+!%5!1%/0&=+2!+(&1.,)%/?!$-)1-!=.3!G+!(%/+!&0)/8!0%1).'!=+().!./(!%/')/+!1-.//+'0?!
./(! 1+2,)5)+(! +1%B'.G+'0! :2%=%,)%/6! 4+%:'+! /++(! ,%! &/(+20,./(! '.G+'0g! 2%'+! ./(! =+./)/8! ,%!
(+5+.,! .! 8+/+2.'! ,+/(+/13! %5! 0*+:,)1)0=?! (2)<+/! G3! 82++/$.0-)/8g0! +=+28+/1+6! #/! 5.1,?!
1%=:./)+0!=&0,!1%==&/)1.,+!,2./0:.2+/,'3!,-+)2!1%/12+,+!.1,)%/0!)/!5.<%2!%5!0&0,.)/.G)'),3?!)/!
%2(+2!,%!G&)'(!,2&0,!./(!'%3.',3!.=%/8!1%/0&=+206!!
>%2+%<+2?! G3! ,.*)/8! )/,%! 1%/0)(+2.,)%/! ,-)0! ./.'30)0?! 1%=:./)+0! =.3! G+! +/1%&2.8+(! ,%!
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./(!=%2+!2./(%=)[+(!0.=:'+!%5!)/()<)(&.'0?!/%,!')=),+(!,%!#,.')./!0:+.*+206!!
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References
E=.,&'')?!I6?!T+!E/8+')0?!>6?!4)/%?!S6?!m!\.)/?!F6!e"H"Hf6!I%/0&=+2!2+.1,)%/0!,%!&/0&0,.)/.G'+!
'&M&23L!.!12%00B1%&/,23!./.'30)06!International Marketing Review6!
!
9.''?!;6!76!e"HDWf6!I%/(&1,)/8!%/')/+!0&2<+306!Journal of human lactation?!35eCf?!RDCBRDP6!
!
9+)h*?!S6!e"H"Df6!Social Media as a Tool to create Environmental Awareness in Transparent,
Sustainable Supply Chains!e9.1-+'%2a0!,-+0)0?!@/)<+20),3!%5!A$+/,+f6!
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