Many commenters opposed CMS’ annual survey and reaccreditation proposal believing it would
impose significant operational, administrative, and financial burdens on DMEPOS suppliers.
Commenters noted that more paperwork does not correlate to increased quality of care. Several
commenters believed that annual surveys are unnecessary because DMEPOS suppliers already
undergo extensive screening and review. Others stated that since hospitals and HHAs have a 3-
year cycle, DMEPOS suppliers should, too. In response, CMS states that all provider and
supplier types are different, including with respect to the program integrity risks they pose. CMS
believes the proposed (and now finalized) policy for an annual cycle is warranted, without
exceptions, as a result of the very serious and longstanding payment safeguard issues involving
DMEPOS suppliers. Additionally, CMS recognizes the burden, but believes that suppliers will
accrue indirect benefits via: (1) savings to the Trust Funds; and (2) the Medicare revocation of
suppliers that are not as committed to adhering to the quality standards as compliant suppliers
are. CMS also believes that, based on past experience, smaller suppliers will generally be able to
afford and perform annual reaccreditations with no material decrease in their overall
participation in Medicare or in beneficiary access to care. Moreover, this burden is only annual,
not tri-annual.
Many commenters raised concerns related to unintended or negative consequences of these
additional requirements. Commenters cited various supplier types that could be at risk, such as
smaller and community-based DMEPOS suppliers, pharmacies, orthotic and prosthetic suppliers,
or others, and requested exemptions. Some worried that, to avoid CMS’ proposed requirement,
some multi-location DMEPOS suppliers might transition to sites that do not require accreditation
or exit the program. Others raised concerns for beneficiary access and impact on quality. In
response, CMS does not anticipate any negative consequences. The agency believes it must do
everything in its power to fulfill its obligation to protect the Medicare program, and cannot allow
the prospect of negative consequences to deter it from undertaking critical program integrity and
quality of care measures such as annual surveys and reaccreditations. Still, CMS recognizes the
importance of these issues and will carefully monitor its enhanced requirements to ensure that
patient access to care remains sufficient.
A commenter stated that CMS should adopt the position that DMEPOS suppliers will not be
penalized if their AO is unable to conduct an annual survey and reaccreditation through no fault
of the supplier. In response, CMS states it is unable to establish such a broad, blanket, and
absolute exemption, because each situation is different, however, CMS will closely monitor the
implementation of its policies.
A number of commenters offered alternatives to an annual survey. For example, a number of
commenters requested that CMS permit sampling as a standard practice, that CMS should base
the frequency of surveys on the general and historical performance of suppliers and the risk the
supplier poses, or on the fact that some suppliers are already heavily regulated by the states (such
as large pharmacies). Commenters recommended that in lieu of revised §424.57(c)(24), CMS
should establish a short form or checklist whereby a supplier can report any material changes to
its business or perform ad-hoc surveys. In response, CMS reiterates its rationale from the
proposed rule that the agency cannot commit to permitting sampling due to the need to ensure
that all DMEPOS suppliers are compliant with the quality standard. However, CMS also