PROVIDE REIMBURSEMENT FOR TELEHEALTH
SERVICES IN THE HOME HEALTH BENEFIT
ISSUE: The essence of home health is care delivered in person, in the patient’s home, as
conceived in 1965 as part of the original Medicare law. In the more than 50 years since that
landmark legislation was enacted, developments in technology and medical practice have
changed the way health care professionals approach care delivery. These developments have
led to new best practices and new telehealth tools greatly enhancing treatment options in patient
care. However, with the advent of these technologies, Congress has not acted to modernize
the home health benefit to leverage the full array of tools available that hold positive impact for
outcomes, patient satisfaction, and optimization of care delivery. Under current law, home
health agencies (HHAs) are permitted to utilize telehealth technologies in their care delivery,
but those services are not considered reimbursable. The limited number of providers with the
means to incorporate telehealth into their practice have done so and found it to be of great value
to their patients, though not all providers possess the resources to do so.
In 2019, as part of their annual rulemaking, the Centers for Medicare & Medicaid
Services (CMS) permitted HHAs to include telehealth related expenses on their cost reports, an
important step indicating recognition of the value and cost of telehealth in home health, though
falling short of meaningful action towards providing reimbursement for those services.
In March of 2020, as part of CMS’s response to the COVID-19 pandemic, CMS through
an interim final rule announced that telehealth visits could be included on the home health plan
of care, though they would not be allowed to substitute for an in-person visit and would not be
billable. CMS made this standard a permanent one in its CY 2021 payment rule. As part of the
CY2023 home health payment rule, CMS required that, effective January 1, 2023, HHAs may
begin voluntarily reporting new telecommunications G-codes on HH claims with HH periods
of care that start on or after January 1, 2023. On July 1, 2023, reporting of these new codes will
become mandatory with HH periods of care that start on or after July 1, 2023.
The recent relief efforts by Congress and CMS to accommodate the demands of the
COVID-19 pandemic include significant expansions of Medicare coverage of telehealth
services. However, these changes did not incorporate payment for telehealth services under the
home health benefit. Telehealth has been part of the tools employed by HHAs for two decades.
HHAs can use telehealth for evaluation and assessment of a patient’s condition, teaching and
training of self-care and rehabilitative activities, wound care, direct therapy services, medication
management, and more. During 2020, as part of the CARES Act, Congress instructed CMS to
encourage HHAs to utilize telehealth.
In October of 2020, Senators Susan Collins (R-ME) and Ben Cardin (D-MD) were
joined by Representatives Roger Marshall (R-KS), Terri Sewell (D-AL), Mike Thompson (D-
CA), and Jodey Arrington (R-TX) in introducing the Home Health Emergency Access to
Telehealth (HEAT) Act, S. 4854/H.R. 8677. This legislation would allow for CMS to issue a
waiver providing for reimbursement for telehealth within the home health benefit. This would
be dependent upon declaration of a public health emergency. CMS would be tasked with
devising the payment methodology and visit equivalency between an in-person visit and a
telehealth visit. Following the sharing of concerns from Congressional staff, safety guardrails
were incorporated into the legislative text to ensure that patients would receive the benefit as
intended while maintaining the in-person nature of home health. These include patient consent