SpotOn Online Ordering PDF Free Download
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OLO
SpotOn Online Ordering
020620
ONLINE ORDERING GAME CHANGER
Increase sales and keep customers coming back
with SpotOn online orders for pickup and delivery.
Support our restaurant merchants in challenging
times with the product that will keep them selling!
KEY CAPABILITIES
•Offer menus customized for online
•Guest ordering no login necessary.
•Quick Reorder for logged in users
• Quick Reorder of last order/See Order History/
• Save contact info/Save payment method (coming soon)
•Offer customers pickup and/or delivery options.
•Orders go straight to the POS and print in the kitchen
•Day/night menus. Menus are based on specific times
(Breakfast, lunch, dinner)
•Location. Allow customers to choose which location they
want to order from
Web & IOS
VERSIONS
THE OLO EXPERIENCE
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THE OLO EXPERIENCE
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THE OLO EXPERIENCE
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THE OLO EXPERIENCE
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THE OLO EXPERIENCE
THE PROBLEMS THAT OLO SOLVES
•Restaurants are closed due to the Coronavirus Pandemic, other than
for Online Orders and pick up
•Fear of Technology: Want to evolve with technology trends, but lack
the capabilities
•The cost for developing in-house online ordering app is too high
•Financial losses caused by inaccurate orders that are taken over the
phone
•Inconvenience: Customers prefer restaurants that offer the
convenience of online ordering
•Limited customer data
• Restaurants don’t track customer data and trends with in-store
sales and therefore can’t market to them effectively
• Third Party delivery sites keep all of the Merchant’s customer data
COMPETING PRODUCTS
For restaurants the offer is
commission free.
They provide 3 main plans:
* Monthly plan - $149 per
month + $399 setup fee
per location.
* Annual plan - $119 per
month + $199 setup fee
per location
* Two-year plan - $99 per
month + $199 setup fee
per location
Credit card processing fee
depend on credit
companies.
Marketing
commission:
Charges for prepaid
orders a commission
of 20%+.
Doesn’t charge
commission for “your
site” category.
Delivery
commission: 10%
Processing fee (per
transaction)
3.05% + $0.3
Delivery Fee: no
upfront costs. They are
being charged for
additional revenue that
is generated from
Caviar.
Caviar charges a
standard delivery fee
of 28% and a pickup
fee of 12% of the order
value.
Caviar charges credit
card processing fees
that equal 2.75% of the
order value
UberEats charges
restaurants a one-time
fee between $350 and
$500, depending on how
many extras they want,
such as photography.
The app charges a 30 per
cent commission on
each order, though some
restaurants may pay a
slightly different fee
(20-25% depending on
the order).
Typically charges a
commission of 20% for its
services.
Tablet Fee (Optional):
Restaurants can elect to
sign up for a tablet
subscription, costing $15
per week - helps streamline
operations by providing
data insights about the
restaurant and quickly
receive the orders through
DoorDash.
Error Charges:
The restaurants are
responsible for absorbing
expenses every time that
customer has issues with an
order.
For diners, there’s no
extra fee associated with
using Toast TakeOut;
restaurants pay a 3.5%
(plus 15 cents)
processing fee on
orders placed through
the app.
WHAT MAKES OLO OUTSTANDING (FOR MERCHANTS)
• Drive restaurant sales and increase revenue
• Enable online delivery from your Web and IOS App
• Get precise orders straight to your POS
• Quick reorders with 3 clicks
• Increase average order size compared to phone orders
• Grow customer’s order volume and revenue per customer
• Improved order accuracy and time savings
• Collect and own the data to learn more about your customers
and leverage info to market deals and increase loyalty
• Card on file to simplify repeat orders - Coming soon
The offer is free
of charge until
January 2021!
GET DIRECT TRAFFIC FROM SpotOn CONSUMER APP
• We are building new customers pipeline for restaurants
• As we grow the baseline of live online ordering sites while
more consumers use our consumer App ->
•We will drive more traffic to restaurants web
•Increase exposure for new customers and expand their reach
•Lead to significant ROI from customers that order from
consumer App Vs. Restaurant web
IMPLEMENTATION PROCESS
●Existing restaurants merchants:
○Need to supply a background image and logo to put onto the OLO site
○ Need to give as many pictures for their items as possible so their menu
looks appealing
○ Need to list their Feature items with pictures
●New restaurants merchants:
○Need to notify through the pricing proposal, restaurant checklist that
they are purchasing OLO as well.
○Need to supply background image, their logo, menu and hours of
operation.
● Other than that, we keep our regular implementation process.
● Both types of customers need a good point of contact.
OLO + Website
OLO Pricing
Quit Paying Upwards of 25% Commissions on Delivery Services like Grubhub and DoorDash!
• Keep all your hard-earned money
• Put your staff to work fulfilling take-out orders, curbside pickup, or delivery
Limited Time Offer!
Setup Fee: Waived!
Monthly Fee: Waived until January 2021!
Future cost: $200 Setup and $45/Per Month OLO
...Also, get a free website and the $45/mo fee waived until July 1st
Q&A
• How can I sign up a new merchant?
-> To enroll new merchant, just go to the online App, fill and
submit this webform (Link).
• What extra equipment do I need to provide the Merchant
with? -> If the merchant use traditional POS no equipment is
needed. OLO can be simply installed on their back-office.
• What’s the pricing?
THANK YOU
Thank You!
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