
VIII. Operational Recommendations
CALSTART | Volvo LIGHTS Project: Summary Report
shift. Operators plugged in the box truck immediately after unloading to reduce the
time for charging during the next shift. At this point in the technology’s development,
DHE was still routing the electric trucks locally and using diesels for longer distances. From
interviews of dispatchers, they also kept an eye on each battery’s SOC to ensure their
vehicles could make their next delivery. That way, the electric truck drivers could
opportunity charge between the deliveries and easily return to the yard in case of an
emergency.
Vehicle operators had overall positive experiences with the forklifts’ daily performance.
Improvements included smoother braking, a smaller turn radius, and increased
acceleration. However, it was noted that the electric forklifts could not lift as heavy a
load as the propane forklifts and sometimes were more difficult to maneuver, though
this did not appear to cause any major issues with operating the forklifts. The operators
at DHE and NFI saw similar performance improvements and an overall smoother ride.
NFI yard tractors frequently had issues with braking and transmission systems when
loading and unloading, but enough yard tractors were on site to avoid disrupting
operations. The electric VNR trucks had notably faster acceleration, but the operators
faced challenges in getting accustomed to regenerative braking and often preferred
to drive the truck in automatic setting, making them more like the diesel trucks.
According to the drivers and the technicians at TEC, the drivers were initially
encouraged to use the automatic mode to assist with the transition to an EV, but to start
using regenerative driving to maximize performance once they became more
comfortable with the practice.
One complication for the electric VNR trucks was range anxiety among drivers, fleet
managers, and dispatchers. This was one reason why fleet managers and dispatchers
were more mindful of the routes assigned to electric trucks and opportunities for
additional charging. For NFI, most pickups were at the port, so routes overall were
longer, with little or no opportunity charging available on route. Due to this, one NFI
driver used two VNR trucks to fulfill the duty cycle of one diesel truck. The driver made
two trips to the port in one shift, using a different electric truck for each trip. While this
meant the trucks were not pushed to capacity, the drivers felt more secure about
fulfilling a route should unexpected delays occur at the port. At this point in electric truck
development, this approach made sense for NFI’s operation and for increasing drivers’
confidence and willingness to test the relatively new technology. VNR trucks deployed
at DHE and NFI had few hardware maintenance issues, according to TEC technicians.
The primary maintenance issues were required software updates.
The deployment of new technology raised safety concerns. Vehicle operators
expressed a desire to have additional signage for operating different technologies, and
they had concerns regarding connecting outdoor charging plugs in inclement weather.
CALSTART prepared informational signage to assist with questions and concerns on