because of the highly personal connection they have with their novel. There are two potential
ways to deal with negative criticism from readers:
Schwab: It’s not like I get feedback from readers about a character and so I decide not to
kill that character or not, you know, to do something differently…. I’m definitely
interested in what appeals to people and what doesn’t and I carry that forward, but I’ve
never had someone be like, “I love this character and I think you should do x, y, and z
with them,” and I think, “Oh that’s a great idea” and I go and do x, y, and z with them.
That’s not how feedback works for me.
Cavallaro: If [readers] said, “We are not going to read books two and three” because of
[no romance between the main characters] and I got thousands and thousands of
responses… I would think, “Maybe I am doing something really wrong.” …. [If]
people… were like, “These characters seem like they want to be together and you’re just
keeping them apart for plot reasons.” I would be like, “Oh. Really? I’m gonna reread this,
I’m gonna to talk to my editor, I’m going to think about it.” I guess that would influence
it. If it was like overwhelmingly the response.
Schwab shows one side of authors that enjoys hearing the feedback from readers about what
works and what might not, but that does not impact what she has planned for the book. Cavallaro
feels similarly, but does admit that she would change a few things in her manuscript if the
received a strong response from readers regarding a specific outcome that she as an author was
not meeting. Heidi Heilig offers another caveat to listening to negative feedback:
Heilig: [If] someone said, “Oh, this story is racist” or “They better not do this or else that
would be really an insult to…” Or, “I hope the story doesn’t end this way…” …And my
story ended that way? I might try to change it, but only.… if it became clear to me that it
was a huge insult to someone on a racial level or… Some kind of marginalization level.
‘Cause that stuff that’s important to me, really. [If] someone was like, “Oh, I don’t like
love triangles” and I have a love triangle I’d be like, “Yeah, screw it, I don’t
care.” (laughs)…. Because there’s nothing I can do.… By the time the book’s so far
along, unless it was something that was really important to change… It would be really
hard to change.
Both Cavallaro and Heilig say they would adjust content in their books if there were a
problematic aspect. Their answers demonstrate a spectrum of problems that readers could have