
"We've seen our customers re-engage
and diversify their crypto portfolios,
indicating a renewed trust and
excitement in the market. The next six
to twelve months look promising as we
continue to provide the best experience
possible."
C O I N T R E E
Jessica Renden
[MOD] Jackson Zeng – Caleb & Brown
Jessica Renden – Cointree
Edwin Tan – CoinJar
Jamie Elkaleh – BitGet
Ben Rose – Binance
8DCE’s: Now, Next & Beyond
Jackson Zeng from Caleb & Brown kicked off the
session by emphasising the positive shift in
consumer sentiment over the past year. Panellists
highlighted their experiences and future outlooks for
the industry. Jamie Elkaleh from BitGet discussed
the platform's growth, noting a significant increase
in staff and global expansion. He emphasised
BitGet's commitment to user education and social
trading initiatives like "Blockchain for Her" and
"Blockchain for Youth." Jamie also mentioned the
platform's focus on creating a social trading
experience, which has contributed to BitGet
becoming the leading copy trading platform
globally.
Jessica Renden from CoinTree shared insights into
the resurgence of customer engagement, with users
diversifying their crypto portfolios and re-entering
the market. She highlighted the importance of
providing an excellent user experience and
supporting customer needs, especially as the
market recovers from a bear phase.
Ben Rose from Binance highlighted the exchange's
substantial growth, both globally and locally.
Binance has doubled its global user base to 200
million and reached 1 million users in Australia. Ben
pointed out the convergence between traditional
finance and crypto, seeing ETFs as a significant step
towards validation and broader awareness of digital
assets.
Edwin Tan from CoinJar shared his perspective on
the industry's fun and social aspects, with users
increasingly engaging in speculative activities and
sharing tips with friends. He stressed the importance
of retaining a user-focused approach, ensuring
ease of use and robust customer support.
The panel also addressed the ongoing theme of
consolidation in the industry. While some foresee a
reduction in the number of exchanges, panellists
agreed that innovation should remain the focus.
Exchanges are expected to continue developing
new products and services to meet consumer
demand and regulatory requirements.
In terms of future products, Ben Rose expressed
optimism about the upcoming regulatory clarity in
Australia, which would allow exchanges to offer a
broader range of services locally. Jamie Elkaleh and
Jessica Renden echoed the sentiment, emphasising
the importance of continuing to deliver high-quality
products and supporting the ecosystem's growth.
In summary, the session underscored the resilience
and adaptability of digital asset exchanges.
Panellists highlighted the importance of innovation,
regulatory clarity, and maintaining a strong focus
on user experience. As the industry evolves,
exchanges are poised to play a crucial role in
driving the adoption and integration of digital
assets into the broader financial landscape.
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