
Environmental, Social & Governance
According to art 1730-4 of Luxembourg law of 10 August 1915, as modified, Telecom Italia Finance Group is
exempted from reporting the non financial information (the “NFRD Report”) requested by art 1730 -1 of the
same law. Indeed, all reportable undertakings under such report are covered by the NFRD report of TIM S.p.A.,
which fully controls Telecom Italia Finance.
Brazil
TIM S.A. is a pioneer in ESG (Environmental, Social & Governance) issues in the Telecommunications sector in
Brazil. For 17 years, the Company has been part of the B3 Sustainability Index Portfolio (ISE-B3), being the
company in the sector that has been included in the Index for the longest time. In 2024, TIM was once again
recognized as one of the most sustainable companies in the world by S&P Global ESG, the organization
responsible for the Dow Jones Sustainability Index (DJSI), being included in the Sustainability Yearbook.
Since 2011, TIM has voluntarily been part of the Novo Mercado, the highest level of corporate governance on
the Brazilian Stock Exchange, in addition TIM is the first and only telecommunications operator named as a
Pró-Etica company by the Controladoria Geral da União (CGU) for three consecutive editions.
As a signatory to the UN Global Compact since 2008 and to UN Women since 2021, TIM develops projects
connected to the Sustainable Development Goals (SDGs) and recognizes the rights to data privacy, secure
internet, access to information and freedom of expression as essential and non-negotiable.
TIM has established itself as a benchmark in promoting diversity and inclusion at both the national and
international levels. The company has set goals, made commitments, and implemented numerous initiatives
addressing gender, race, LGBTI+ individuals, generations, and people with disabilities, among other themes. In
2021, TIM became the first Brazilian operator to be included in the FTSE Russell D&I Index (formerly the
Refinitiv Diversity & Inclusion Index), achieving the top position globally in the telecom sector, a distinction it
maintained in 2022 and 2023. TIM was also the first operator to receive the GSMA's Diversity in Tech
international award, recognizing organizations worldwide for their practices promoting equality, diversity, and
human rights in the technology sector. In 2024, TIM continued to stand out as the only operator to be included
in B3's IDIVERSA portfolio for the second consecutive year, the first index of the Brazilian Stock Exchange to
consider gender and race criteria for company selection.
Recognized with the Top Employers seal for the fourth consecutive year, TIM also consolidates itself as one of
the companies with the best HR practices. The certification is the result of an independent audit by the Top
Employer Institute, an international institute with 30 years of experience in 120 countries. Since 2023, the
Company has also been part of B3's GPTW Index, which considers companies certified by Great Place to Work
(GPTW) as the best environments to work in Brazil.
TIM has been responding to the Carbon Disclosure Project (CDP) – the world's largest database on Greenhouse
Gases related to Climate Change – since 2010, and registers its emissions in the Public Emissions Registry of
the Brazilian GHG Protocol Program. In 2024, TIM became part of CDP's select group of companies "A List
2023". Through the TIM Group, it has also joined the Science Based Target Initiative (SBTi) and aligned its
approach to climate risks with the recommendations of the Task Force on Climate related Financial Disclosures
(TCFD). For more information on TIM's actions for mitigation and adaptation on climate change issues, see our
report by the Task Force on Climate-related Financial Disclosures (TCFD).
Since 2004, TIM has presented its performance through sustainability indicators and since 2018 it has
published reports in accordance with the guidelines of the Global Reporting Initiative (GRI). As of 2021, the
Company started to call this publication the ESG Report and continues with its commitment to transparency
and accountability to its stakeholders, organizing the report in the three pillars: Environmental, Social and
Governance. The Report is also provided by an independent third party.
Our Social Responsibility Policies, Human Rights, Diversity, Environment, Climate Change Management,
Corporate Risk Management, Anti-Corruption, Supplier Relations, Occupational Health and Safety, Privacy,
among others, are publicly available for the free consultation of our stakeholders.
In compliance with the General Data Protection Law, in force in Brazil since 2020, TIM works to ensure the
privacy of customers, protect their personal data and maintain an increasingly transparent relationship. More
information at the Privacy Center on TIM's website.
In 2013, TIM founded Instituto TIM with the mission of democratizing access to science, technology and
innovation to promote human development in Brazil. More than 700 thousand people from all states and the
Federal District have already benefited from the Institute's education and inclusion projects and have even
been awarded internationally (Governarte Award – IDB 2015).
Due to its solid performance in ESG, TIM is part of national and international indices and ratings, such as the
Corporate Sustainability Index (ISE B3), the Carbon Efficient Index (ICO2 B3), the Brazil ESG Index (S&P/B3), the
S&P Global LargeMidCap ESG Indices, the B3 GPTW Index (IGPTW B3), the B3 Diversity Index (IDIVERSA B3),
the CDP Brazil Climate Resilience Index (ICDPR-70), FTSE Russell D&I Index, FTSE4GOOD Emerging Markets,
FTSE4GOOD Latin America, MSCI ACWI ESG Leaders, MSCI Emerging Markets ESG Leaders, Teva Women in
Leadership Index, Women on Board seal, among others, in addition to being certified by ISO 9001 (since 2000),
ISO 14001 (since 2010), ISO 37001 (since 2021) and ISO 27001 (since 2022).
Consolidated Financial Statements 2024
Directors’ report
Telecom Italia Finance Group 23