
I D E A T I O N & G O T O M A R K E T
KPIS NACH PRODUKTLEBENSPHASE
M A R K U S L E I T E R - W W W . D I G I T A L P R O D U C T M E T R I C S . C O M
Cost of Customer
Acquisition (CAC)
Conversion Rate
Bounce Rate
Customer Feedback
Loop Time
Traffic Source
Distribution
Channel Effectiveness
Concentrate on this KPIS
Time to Value (TTV)
User Activation Rate
Daily / Montly Active
Users (DAU) / (MAU)
User Satisfaction
(CSAT)
Feature Adoption Rate
Trial-to-Paid
Conversion Rate
Onboarding Completion
Rate
First-time User
Conversion Rate
Feauture Usage
„Nutzer gewinnen, Transaktionen
beobachten, Optimierungen
durchführen“
Produktphasen
User Retention Rate
Customer Lifetime
Value (CLV/LTV)
Monthly Recurring
Revenue (MRR)
Average Revenue Per
Account (ARPA)
Stickiness
Product Adoption Rate
Task Success Rate
Churn Rate
Net Promoter Score
(NPS)
Customer Lifetime
Average Contract
Value (ACV)
Virality Coefficient
Customer Referral Rate
Referral Conversion
Rate
„Wert der Kundenbeziehung,
Kundenzufriedenheit,
Kündigungsrate“
Net Revenue Churn
„Stärkung Nutzerbindung
Steigerung Konversionsraten
und Umsatz“
„Produktoptimierung & -
verbesserung, Unterstützung
Produktwachstum“