
acquisition of data centers and the integration of the BPO subsidiary, could you provide
information that will lead to further growth such as new movements or specific numbers?
A. In the Business Services segment, there was an increase in revenue and income. In the Growth
area, the IoT-related services, data centers, and Digital BPO businesses are all performing well.
In addition to the positive effect of M&A, the DX needs of our clients are making very steady
progress, and we are aware that we have successfully captured these needs, which contributed
to the increase in revenue and income in the Growth area.
Questioner 3
Q. Could you explain more clearly the increase in income in the Business Services segment?
Immediately after the establishment of new data centers, amortization increases and profits do
not follow, and Digital BPO is not a very profitable area as it is labor-intensive, although I think
there is an effect of new consolidation. In addition, base sales decreased in revenue slightly. What
is the effect of the increase in income in relation to the increase and decrease in growth area
and base sales?
A. Regarding the three growth segments, IoT connections are expanding, reaching 44 million in
Q1, and the expectation is for growth of about 8 million connections for the fiscal year. In the
data center business, the effect of the M&A of a data center in Canada is one factor, but our
more than 45 data centers are performing well, and the addition of data centers in Europe and
the construction of a new data center in Thailand are also contributing to growth. Digital BPO is
shifting into a value-added area with efficiency gains from digitization in the future.
Base plans to increase in revenue and income in full year; one of the reasons for the decrease in
revenue is that Q1 was negative due to a decrease in IDs for au Denki for corporate customers.
As for Digital BPO, since Altius Link was launched in September 2023, sales and income from the
integration of Relia Communications were included in Q1.
Q. Related to Communications ARPU in the Personal Services segment, you mentioned that the
number of au subscribers migrating from UQ mobile was 2.2 times the number in YOY. How do
you evaluate this progress against your plan? Migration requires some costs such as campaigns,
but after a certain period of time, I think it will have a significant positive effect.
A. The 2.2 fold increase in YOY in terms of the number of transfers is generally in line with
expectations. However, since the brand mix has a very large impact on communications ARPU, I