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Seeks to understand the
big picture
Observes how elements within
systems change over time,
generating patterns and trends
Recognizes that a system’s
structure generates its behavior
Considers an issue fully and
resists the urge to come to a
quick conclusion
Surfaces and tests
assumptions
Makes meaningful
connections within and
between systems
Checks results and changes
actions if needed:
“successive approximation”
Recognizes the impact of time
delays when exploring cause
and effect relationships
Pays attention to
accumulations and their rates
of change
Considers short-term,
long-term and unintended
consequences of actions
Uses understanding of system
structure to identify possible
leverage actions
Considers how mental
models affect current reality
and the future
Identifies the circular
nature of complex cause
and effect relationships
Changes perspectives to
increase understanding
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