
CONTENT SUMMARY AND
TEACHING STRATEGIES
Objective 1: Describe current trends in business technology.
Anticipated Problem: What are current trends in business technology?
I. Current trends include digitized, networked, mobilized, and virtualized.
A. Trend #1: A digitized business is a business with processes (e.g., human
resources; operations; project management; and information and communication
management) supported using computer hardware; the business is driven using
software and data management.
1. If a business is hardware-supported, computers, peripherals, and mobile
devices are required to run it.
2. If a business is software and data-driven, the right software programs and
digital data management are required to run it.
B. Trend #2: A networked business is a business with stakeholders who are
increasingly connected using computer technology, through venues such as social
networking websites, corporate websites, and email.
1. The Intranet is the networking technology for internal stakeholders (e.g., board
members, executive leadership, departments, and employees) to stay con-
nected using digital technology.
2. The Internet is the networking technology for external stakeholders (e.g., cus-
tomers and community members) to stay connected using digital technology.
C. Trend #3: A mobilized business is a business that operates with stakeholders
dispersed globally who travel and coordinate work from different locations.
1. Devices, such as smartphones and teleconferencing equipment (e.g., cam-
eras, microphones, and speakers), support mobilized business functions.
2. Applications, such as smartphone software and web-based teleconferencing
software, are integrated with devices to support the mobilization trend.
D. Trend #4: A virtualized business is a business that increasingly chooses to
outsource its technology infrastructure to web-based technology solutions rather
than own and maintain the infrastructure.
1. Outsourcing operational functions is the process in which a business uses
technology developed and maintained by external companies. For example, the
technology infrastructure is “rented” from a technology provider; it is not inter-
nally created or owned by a business.
2. Cloud computing is the descriptor for outsourcing business processes (e.g.,
data storage and management on servers, information and communication
functions, and operational software for human resource management and pro-
Lesson: History of Business Technology
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