NEW GM & AGM REGIONAL CONFERENCE PDF Free Download
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TRAVEL DAY
Optional Transportation: Leaving from Alerus Center Entrance 6 at 12PM. Returning to Alerus Center at 6PM.
10:00AM - 5:00PM: REGISTRATION
Location: Alerus Center Ballroom Pre-Function; Entrance 6
1:00PM OPTIONAL GOLF OUTING
Location: Grand Forks Country Club
RVSP: ASAP to Anna Rosburg, Anna.Rosburg@oakviewgroup.com
6:15PM: DINNER
Optional Transportation: Leaving from Alerus Center Entrance 6 at 6PM. Returning to hotels around 9PM.
Location: Harry’s Steakhouse, Downtown Grand Forks
DAY 1: MONDAY, AUGUST 12, 2024
7:30AM - 8:30AM: REGISTRATION AND BREAKFAST
Location: Alerus Center - Ballroom 1
8:30AM - 9:00AM: STATE OF OVG & CONFERENCE KICK-OFF
Description: Welcome Address
Presenter: Greg O'Dell - President, Venue Management
9:00AM - 9:45AM: BUSINESS DEVELOPMENT
Description: The importance of continuing company growth & winning culture
Presenters: Pete Zingoni - SVP, Business Development
9:45AM -10:00AM: MORNING BREAK
Location: Alerus Center - Ballroom Pre - Function
10:00AM - 10:45AM: BOOKING STRATEGIES & CONTENT CREATION
Description: Mitigating the number of dark days in your venue
Presenter: Starr Butler-Jemison - SVP, Content Development & Private Events
10:45AM - 11:30AM: CLIENT PANEL
Description: The importance of the client relationship & engaging with your local tourism &
visitors bureau
Panelists: Todd Feland - City Administrator, City of Grand Forks; Jarrod Spoor - GM, Leighton
Media; Julie Rygg - Executive Director, Visit Greater Grand Forks;
& Anna Rosburg, DGM
DAY 2: TUESDAY, AUGUST 13, 2024
NEW GM & AGM
REGIONAL
CONFERENCE
AGENDA
ALERUS CENTER
GRAND FORKS, ND
DATES
8/12-8/14, 2024
LOCATION
NEW GM & AGM
REGIONAL
CONFERENCE
AGENDA
11:30AM - 12:30PM: LUNCH
Location: Alerus Center - Ballroom 1
12:30PM - 1:15PM: FOOD & BEVERAGE
Description: How to drive the bottom line, understand COGS, & guest experience
Presenter: Jeremy Dildey - RVP, OVG Hospitality
1:15PM - 2:00PM: CREATIVE MARKETING
Description: How to work with your marketing team to drive results
Presenter: Marissa Dionne - VP, Marketing
2:00PM - 2:45PM: PARTNERSHIPS
Description: The secret sauce of driving revenue & being a pro-partnerships GM
Presenters: Mike Czopek - VP, Global Partnerships
2:45PM - 3:00PM: AFTERNOON BREAK
Location: Alerus Center - Ballroom Pre-function
3:00PM - 3:45PM: LEADERSHIP & ENTREPRENEURIAL SPIRIT
Description: Developing ideas to drive the business forward in your venue through our
company's entrepreneurial roots
Presenter: Rick Hontz - SVP
3:45PM - 4:30PM: CAPITAL PLANNING
Description: Strategies & documents for effective long-term capital planning & how to stay
aligned with your client
Presenters: Mike Ahearn - SVP, Operations; & Derek Hoffert - AGM, Alerus Center
4:30PM: HAPPY HOUR
Location: Alerus Center - Ballroom Pre-function
7:00PM: DINNER
Optional Transportation: Leaving from Alerus Center Entrance 6 at 6:45PM. Returning to hotels around 9PM.
Location: Rhombus Guys Rooftop, Downtown Grand Forks
DAY 2: TUESDAY, AUGUST 13, 2024
ALERUS CENTER
GRAND FORKS, ND
DATES
8/12-8/14, 2024
LOCATION
ALERUS CENTER ANNUAL ALL-STAFF TRAINING
5:00PM - 6:00PM: CHECK-IN & DINNER
6:00PM - 6:45PM: 2023 RECAP & HR POWERPOINT
6:45PM - 7:15PM: DEPARTMENT BREAKOUT SESSIONS
7:15PM - 7:30PM: STAFF PLACEMENT FOR EVACUATION
7:30PM - 7:45PM: MOCK EVACUATION
7:45PM - 8:30PM: AWARDS
*** Join us for this extra day at the Alerus Center Annual Part-Time Training, featuring an evacuation drill and Emergency Action Plan
practice with over 200 employees! It's a valuable opportunity to consider implementing regular drills at your venues. ***
DAY 4: THURSDAY, AUGUST 15, 2024 OPTIONAL BONUS DAY
7:30AM - 8:30AM: BREAKFAST
Location: Alerus Center - Ballroom 1
9:00AM - 11:00AM: FINANCIAL LITERACY
Presenter: Jessica Dixon - Director of Field Finance
PART 1: FINANCIAL STATEMENTS
How to read your financial statements, avoid pitfalls, & know where to look for errors based on
your deal points & business knowledge
PART 2: ACCOUNTING PROCESS
Understanding the process & steps that go into a DOF & finance team's monthly closing process
to produce financials
PART 3: WORKBOOKS & SETTLEMENTS
A deep dive into understanding workbooks & show settlements
11:00AM - 11:15AM: BREAK
Location: Alerus Center - Ballroom Pre-function
11:15AM - 12:00PM: HUMAN RESOURCES
Description: Navigating the OVG hiring, onboarding, and performance management process
Presenter: Nicole Orlowsky - VP, Human Resources
12:00PM: GRAB & GO LUNCH
1:00PM - 3:00PM: RALPH ENGELSTAD ARENA TOUR
Transportation: Leaving from Alerus Center Entrance 6 at 12:45PM. Returning to Alerus Center after tour.
DAY 3: WEDNESDAY, AUGUST 14, 2024
(OPTIONAL)
NEW GM & AGM
REGIONAL
CONFERENCE
AGENDA
ALERUS CENTER
GRAND FORKS, ND
DATES
8/12-8/14, 2024
LOCATION
