
Circana, LLC | Proprietary and confidential 3434
Carryout and delivery: beyond
convenience, a glimpse into the future
https://www.freedoniagroup.com/blog/the-future-of-food-takeout-and-delivery-convenience,-technology,-and-sustainability-trends, April, 2024
SUSTAINABLE PACKAGING:
Concerns about environmental impact will
drive consumer demand for sustainable and
functional packaging. Offer recyclable,
compostable and reusable packaging options.
Seniors: Promising market with
potential. Pre-made meals and delivery
offer solutions for those with limited
mobility or difficulty cooking.
ROBOTS, DRONES AND
SELF-DRIVING CARS:
Faster service and potentially lower costs.
AI PROVIDES DATA INSIGHTS:
Using data on customer behavior and
spending, offer dynamic pricing, incentivizing
orders of specific menu items can be a win-
win for customers and operators.
UNDERSTANDING CUSTOMERS ― AGE MATTERS:
Tech-savvy Millennials and Gen Z:
Convenience is key. Heavy users
of online and app-based ordering
and delivery services.
Gen X and Baby Boomers: More likely to
use carryout options. Familiarity,
affordability, convenience of picking up
orders while already out.